Further help

General information and forms

You can find general information about tax credits and the appeal and dispute forms on the HMRC website. See 'Links to other websites' on the right.

You can also get the forms by phoning the Tax Credit Helpline and asking for a copy.

Contacting HMRC about your tax credits

Phone the Tax Credit Helpline on 0845 300 3900. The helpline is open every day (except Christmas Day, Boxing Day and New Years Day) from 8am to 8pm. If you are deaf or have a hearing or speech impairment, the textphone number is 0845 300 3909. If English is not your first language, ask for a translator straight away when you ring them.

Writing to HMRC about your tax credits

For explanations
Explanations Team
Tax Credit Office
Preston
PR1 0SB

For disputes
Dispute Team
Tax Credit Office
Preston
PR1 0SB

For appeals
Appeals Team
Tax Credit Office
Preston
PR1 OSB

For complaints
Complaints Team
Tax Credit Office
Preston
PR1 OSB

For further information about your appeal

The Tribunals Service
The Tribunals Service is the government agency responsible for the administration of appeals. You can find details about venues and how to get to them, as well as useful information about the appeal process.