Relationship help and support
Relate has lots of information on a range of problems that can arise in relationships and families.
Paying for legal advice
Legal aid is only available to apply for a divorce in very limited circumstances. More and more lawyers are offering a wider range of products and services than in the past. These include:
- Free or low-cost initial telephone consultation. Many solicitors offer an initial free advice session or a session for a reduced price to give you a starting point.
- Pay as you go advice – where you pay for the advice you receive at the time you get it. This can be helpful if you don’t mind doing some of the paperwork and admin involved yourself.
- Fixed fees – where you agree in advance what you service you will receive and how much you will pay for.
- Online services that let you buy, for example, a basic divorce where someone will complete the application for you and send it to the court. Think about whether you need to spend money on this – if you feel confident using this guide and using the court’s online service aimed at people with no solicitor, you could save your money to get advice from a solicitor about the financial agreement.
It is okay to shop around and compare prices. Look carefully at what is and is not included to make sure you get the right service for you.
How to find legal advice
For help finding a family lawyer a good place to start is Resolution where you can find lawyers by searching using your postcode. Resolution members must commit to helping you work out your legal problem in a non-confrontational way. A green tick next to the lawyer’s name tells you that they offer legal aid.
You can also search for a specialist lawyer near you who has been accredited by the Law Society. This means they have a significant amount of experience and expertise and have passed a Law Society assessment - go to Law Society Find a solicitor page.
You can also find a legal aid family lawyer via GOV.UK.
The Royal Courts of Justice Advice Bureau may be able to help you if you:
- live in England or Wales
- have a case in the Family Court, and
- are not already represented by a solicitor or barrister.
To book an appointment please check their website for latest appointment details.
Rights of Women offers free, confidential legal advice for women in England and Wales on family law matters (for example, about domestic violence and abuse, divorce, cohabitation, finances and property on relationship breakdown, parental responsibility and arrangements for children and lesbian parenting).
For women in England and Wales, call: 020 7251 6577. Line open Tuesday to Thursday, 7pm to 9pm, Fridays 12pm to 2pm (closed on public holidays).
For women in London, call: 020 7608 1137. Line open: Mondays 10am - 12pm and 2pm to 4pm, Tuesdays 2pm - 4pm, Wednesdays 2pm - 4pm, Thursdays 10am - 12pm and 2pm to 4pm (closed on public holidays).
How to find a family mediator
A good way to find a mediator is to use the search tool provided by the Family Mediation Council to find one near you. All Family Mediation Council registered mediators must follow a code of practice to maintain good standards in their work.
It is fine to phone around, ask how much they charge and compare prices. For more useful information on mediation as a process have a look at our guide to family mediation.
Domestic violence and abuse
If your ex has been or is being abusive to you there are lots of places you can find out more information and get support. Always dial 999 in an emergency. If you cannot speak when you call you may be asked to cough or tap on the phone or enter the numbers 55. The operator will then know you are there and in danger and transfer you to the police.
For support or to discuss your options you can call the 24 hour National Domestic Abuse Helpline on 0808 2000 247 or in Wales, Live Fear Free on 0808 80 10 800 (24 hours).
Both help lines are for anyone who is experiencing, or has experienced domestic abuse, or for anyone who is worried about domestic abuse happening to a friend, family member or colleague. The helplines are free, confidential and the number will not show up on a BT telephone bill.
If you are a man and you or your children are affected by domestic violence or abuse you can contact the Men’s Advice Line on 0808 801 0327.
Mankind Initiative also supports men who are affected by domestic abuse. They have a free confidential helpline - 0808 800 1170 open Monday – Friday 10am to 4pm (excluding bank holidays).
Galop runs a national helpline for lesbian, gay, bisexual and trans people experiencing domestic abuse. You can contact them on 0800 999 5428.
The National Centre for Domestic Violence provides a free, emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation. You can contact them on 0800 970 2070. Alternatively, you can text: NCDV to 60777 and they will call you back.
You can find more information and support from:
Respect phoneline - if you are worried about your own behaviour towards your current or ex-partner, or are you concerned for someone you know who is being abusive, help is available to stop this at Respect Phoneline with free non-judgmental advice and access to behaviour change programmes. Call 0808 8024040, Monday – Friday 10am-5pm.
Debt advice
National Debtline can offer you free advice over the phone. They also offer webchat and an email service.
Helpline: 0808 808 4000 – open Monday – Friday 9am-8pm, and Saturday 9.30am-1pm
StepChange offer free debt help and advice. They ask you to use their online debt advice tool before you call so they have details about your financial situation from the start to be able to help you properly. Helpline: 0800 138 1111 - open Monday – Friday 8am-8pm, and Saturday 9am-2pm.
Help and support for single parents
Gingerbread offers information and support for single parents with an online forum and local groups across the country.
Family Lives is a national charity providing help and support in all aspects of family life. Their helpline can give information, advice, guidance and support on any aspect of parenting and family life. Family Helpline: 0808 800 2222 Monday to Friday 9am-9pm, Saturday and Sunday 10am - 3pm. If you prefer, they also have live chat and email options.
OnlyMums and Dads run a Family Separation Support Hub with articles, details of parenting courses and access to a directory of a range of professionals who can help with separation issues.