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Information provided applies to England & Wales
Your rights to receive fresh water, and dealing with water suppliers.
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Includes information about how you are charged for water and sewerage and how to sort out problems with bills. There is also advice on how to complain about water companies and seek compensation.
Citizens Advice www.adviceguide.org.uk/
Information about drinking water standards and how they are enforced.
Information on water supply, pipes and service standards.
Explains the level of service you can expect from your water company. Covers supply, interruptions, leaks, meters and sewerage services.
Consumer Council for Water www.ccwater.org.uk/index.php
You cannot be disconnected for water rates debts. Information on how to deal with water rates arrears, your rights to water meters, help with high bills, complaints, and water trust funds.
National Debtline www.nationaldebtline.co.uk/england_wa...
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