PIP Mandatory Reconsideration Request Letter Tool

Welcome to our Mandatory Reconsideration Request Letter Tool. We hope this will make it easier for you to ask the DWP to look again at their decision about your claim for Personal Independence Payment.

We hope that by using this tool you will have the best chance of the DWP changing their decision at this stage. But if they don’t, you can go on to appeal the decision. In fact, you can use the letter created by this tool to make your case for your appeal.

You cannot appeal against the decision until you have asked for a mandatory reconsideration.

You must normally ask for a mandatory reconsideration within 1 calendar month of the date of the decision letter. See What if I've missed the deadline? for what to do if you are outside this time limit.

How To Use This Tool

First we need to know which of the activities and descriptors that entitle you to PIP you think you meet. This will also tell you what rate of PIP you think, by your own assessment, you should have received.

We have kept to the same language that the DWP uses to describe these activities and descriptors. We haven’t attempted to turn them into more readable English because we believe that using the same language the DWP uses will help make your case effectively. Remember to use the last descriptor in the list that you meet for each activity as this will gain you the most points.

If the only way you can do something is to do it badly, unsafely, slowly or only occasionally, then select the descriptor that says you can’t do it. Similarly if you can’t do a task as many times as might be needed, or if doing it causes you pain, tiredness, breathlessness, nausea, or makes your condition worse, you should select the descriptor that says you can’t do it. On the next page, you can explain the problems it causes you.

If you feel better on some days than on others, choose the descriptor that describes how things are on bad days. When you are asked to explain why you meet this descriptor on the next page, explain what help you need on bad days and better days and how frequently you have both.

Activity 1. Preparing food.
Activity 2. Taking nutrition.
Activity 3. Managing therapy or monitoring a health condition.
Activity 4. Washing and bathing.
Activity 5. Managing toilet needs or incontinence.
Activity 6. Dressing and undressing.
Activity 7. Communicating verbally.
Activity 8. Reading and understanding signs, symbols and words.
Activity 9. Engaging with other people face to face.
Activity 10. Making budgeting decisions.
Activity 11. Planning and following journeys.
Activity 12. Moving around.

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