Full Graphics | Accessibility

Before the interview - get advice!

Get advice!

Get advice!

Ideally you should get advice from both an adviser and a solicitor who has experience in helping people with interviews under caution. The adviser can advise you about your benefits and the solicitor about your rights in the fraud investigation. They can tell you how the law will affect your particular circumstances, explain your options, negotiate with the DWP or council on your behalf and may come with you to the interview.

Solicitors usually charge for their services. If you can't afford to pay for a solicitor you may be able to get part or all of your legal costs paid through legal aid. Mention this to the solicitor on your first visit. They will be able to carry out the test to check if you are entitled. There is more information on legal aid in the Criminal Defence Service leaflet 'A Practical Guide to Criminal Defence Service' which you can get by calling 0845 3000 343.

If you can’t afford, or can’t find, a solicitor you may be able to get help from an advice agency for free. Many towns have advice centres, such as Citizens Advice Bureau (CAB), Law Centres and local independent centres. Before you go to them, check if they are able to deal with your problem. It may be helpful to take the step-by-step guide (see the menu on the right hand side) with you to work through together. Take your letter asking you to the interview under caution and anything else you think might be useful with you.

You can also get help over the phone. Community Legal Advice is a free and confidential advice service paid for by legal aid. If you live on a low income or benefits they can give you free advice and help you to prepare for your interview over the telephone. You can contact them on 0845 345 4 345.

It may be difficult to get all the advice and help you need. However, if you need time to get an adviser or solicitor, the DWP or council must delay the interview.

See the Useful contacts section for information on how to find a solicitor or adviser.

Whether you get help or not, working through the step-by-step guide in the next section should help you prepare for the interview.

February 2011

Get advice

Need help with a problem? Find advice services and solicitors near you who can help you solve your problem. Many people are able to get free help and advice.

Have we been helpful? Could you help us in return?

Advice Now Web 0033 Op

If you found this information helpful could you make a donation to help us keep this website up and running. We are a small charity and rely on donations and sponsorship. If you can’t afford to make a donation you could help in other ways – by writing to your MP to ask them to support our work, or by telling your friends about us. If you are a Facebook user you could share this page (see below).

Tell us about yourself!

Tell us about you

We want to know a bit more about the people who use our site, to help us improve it. Can you spare a few minutes to tell us a bit about yourself in complete confidence? Take the survey here:Tell us about yourself!

Please rate this article: