Dealing with Tax Credit overpayments

Couple 5 with form new If you've received a letter saying you've been overpaid tax credits and demanding repayment you are likely to be confused, worried, and stressed. You may also be angry about the system, or at least the failures of it.

This guide will help you find out more about your overpayment and explain what you can do about it. We will guide you step by step through the system to help you deal with your overpayment with as little hassle as possible.

Who is this guide for?

This guide is for you if you have been told that you have a tax credit overpayment that you have to pay back.

Download this guide as an easy-to-print leaflet - Dealing with Tax Credit overpayments (590 KB)

You may not be sure if you even have an overpayment. You may just have noticed a worrying drop in the amount of payments you are getting. We will show you how to find out if the reduction is because you have an overpayment.

Can you spare a few minutes?
If you have had a tax credit overpayment we'd really like to know what you think of this guide. Does it tell you everything you need to know? Is it easy to read and interesting? Or not much help at all? If you would be willing to share your views please go to our survey. This will help us to improve our guides to make sure they are as helpful as possible.