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NHS patients' rights

www.adviceguide.org.uk/index/family_parent/health/nh...

Information on the rights of patients within the national health service including access to GPs, hospital services and refusal of treatment.

Adviceguide from Citizens Advice www.adviceguide.org.uk/

The NHS Constitution for England

https://www.gov.uk/government/publications/the-nhs-c...

The constitution sets out rights for patients, public and staff. It outlines NHS commitments to patients and staff, and the responsibilities that the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively. All NHS bodies and private and third sector providers supplying NHS services are required by law to take account of this constitution in their decisions and actions.

Department of Health www.dh.gov.uk/en/index.htm

What is Choose and Book?

www.chooseandbook.nhs.uk/patients/whatiscab

Choose and Book is a service that allows you to choose your hospital or clinic and book an appointment with a specialist. Explains what it is and how it works.

Choose and Book www.chooseandbook.nhs.uk/

Health records

www.nhs.uk/NHSEngland/thenhs/records/healthrecords/P...

Find out how you can access your medical records, how much it will cost you and how to access someone else's medical records if you need to.

NHS Choices www.nhs.uk/Pages/homepage.aspx

Access to medical records (PDF)

www.avma.org.uk/data/files/pages/access_to_medical_r...

Information on who can see medical records, how to access them, including costs and what to do if you want to correct incorrect information on your records.

Action against Medical Accidents www.avma.org.uk/

Confidentiality and data protection

www.mind.org.uk/help/rights_and_legislation/confiden...

Explains the Data Protection Act in principle and in practice, and looks particularly at how it affects the keeping and sharing of medical records and the doctor/patient relationship.

Mind www.mind.org.uk

Access to cancer treatment

www.macmillan.org.uk/Cancerinformation/Cancertreatme...

Information for people who feel that they would benefit from a treatment or drug that isn’t routinely funded by their Primary Care Trust (PCT).

Macmillan Cancer Support www.cancerbacup.org.uk/Home

Healthcare and social care services

www.equalityhumanrights.com/advice-and-guidance/guid...

This guide is for you if you are using healthcare or social care services as a member of the public.

Equality and Human Rights Commission www.equalityhumanrights.com/

Ageism in the health service and social care

www.ageuk.org.uk/health-wellbeing/your-healthcare-ri...

Information on what you can do if you think you have been treated unfairly in the health or social care system because of your age.

Age UK www.ageuk.org.uk/

Hospital discharge arrangements (PDF)

www.ageuk.org.uk/documents/en-gb/factsheets/fs37_hos...

This factsheet looks at how your discharge following NHS treatment should be managed and looks at the care and support decisions you may be asked to make.

Age UK www.ageuk.org.uk/

NHS continuing healthcare and NHS-funded nursing

www.ageuk.org.uk/health-wellbeing/doctors-hospitals/...

NHS continuing healthcare is a package of health and social care funded solely by the NHS when your need for care is primarily due to your need for healthcare. Explains the ongoing support offered by the NHS to those with health needs as a result of disability, chronic illness or following hospital treatment.

Age UK www.ageuk.org.uk/

Complaints about Health Services

www.yourrights.org.uk/yourrights/how-to-enforce-your...

How you can complain about treatment or services you have had from the NHS. Covers complaints about doctors, nurses, midwifes or health visitors, and medical negligence.

Liberty www.liberty-human-rights.org.uk/index...