Information provided applies to England & Wales
Your rights to receive fresh water, and dealing with water suppliers.
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Water supply
www.adviceguide.org.uk/england/consumer_e/consumer_e...
Includes information about how you are charged for water and sewerage and how to sort out problems with bills. There is also advice on how to complain about water companies and seek compensation.
Adviceguide from Citizens Advice www.adviceguide.org.uk/
Safe drinking water
https://www.gov.uk/government/policies/maintaining-s...
Information about drinking water standards and how they are enforced.
GOV.UK https://www.gov.uk/
Water supply and standards
www.ofwat.gov.uk/consumerissues/rightsresponsibiliti...
Information on water supply, pipes and service standards.
Ofwat www.ofwat.gov.uk/
Are you being served by your water company? (PDF)
www.ccwater.org.uk/upload/pdf/COI_-_2358_RUBS_A5_lea...
The level of service consumers should expect from their water company.
Consumer Council for Water www.ccwater.org.uk/index.php
Water rates arrears and water trust funds
www.nationaldebtline.co.uk/england_wales/factsheet.p...
You cannot be disconnected for water rates debts. Information on how to deal with water rates arrears, your rights to water meters, help with high bills, complaints, and water trust funds.
National Debtline www.nationaldebtline.co.uk/england_wa...
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