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GOV.UK
What to expect when joining a telephone or video hearing

Information on what to do if you have been asked to join a hearing by telephone or video using BT MeetMe, Skype for Business or Cloud Video Platform (CVP) during the coronavirus outbreak.

Citizens Advice
Challenging benefit decisions

Explains how to appeal to an independent tribunal if you are not happy with the DWP’s reconsideration of the decision.

Turn2us
Universal credit - how do I challenge a universal credit decision?

This factsheet explains what universal credit is, and how to challenge a universal credit decision. 

Citizens Advice
Challenging a benefit or tax credit decision - asking for a reconsideration

Explains 'mandatory reconsideration' and tells you more about how to ask for a reconsideration of your benefit decision.

Turn2us
Challenges and complaints

If you think a benefit or tax credit decision is wrong, you may be able to try and get it changed. You also have the right to a reasonable standard of service from the people dealing with your benefit claim. If you feel you have not received such a level of service you can complain. This information explains how you can do this. 

The Mix
Benefit appeals

If you have been refused a benefit or tax credit, or your money’s been stopped or reduced and you think it’s unfair, you can challenge the decision. Explains what you need to do.

Carers UK
Your guide to challenging a benefits decision

A ten step guide to mandatory reconsiderations and appeals.

Disability Rights UK
Appeals and mandatory reconsideration

Information for people wanting to appeal against a benefit decision made by the Department for Work and Pensions (DWP).

Turn2us
Challenging an Employment and Support Allowance decision - what are my options?

Explains your options for challenging an Employment and Support Allowance decision. This includes how to ask the benefit office to look at the decision again if you think it is wrong and how to appeal.

Shelter
Housing benefit revisions and appeals

If you disagree with a council's decision about your housing benefit, you can ask the council to look at its decision again to see if it should be changed. You can also appeal to a housing benefit tribunal.

Citizens Advice
Arguments for challenging a sanctions decision

If you’ve been warned that you might be sanctioned and you think the sanction would be unfair you should explain why and give your reasons and evidence if possible. Sets out some of the arguments you could use.

GOV.UK
Online appeal service

Use this service service to find out if you can do your benefit appeal online by searching the benefit you wish to appeal and your postcode.

GOV.UK
What happens at the hearing?

Information about what happens at a hearing before the Social Security and Child Support Tribunal.

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