Practical help and emotional support

This guidance explains where you may be able to get free practical help to deal with your case if you need to take an issue to the family court.

Divorcing or ending a civil partnership?

CourtNav is an online tool that helps you complete the divorce forms correctly and ensures they are checked by a solicitor before you submit your documents to Court, giving you the confidence of knowing that your documents are correct. To use Courtnav, make an appointment at your local Citizens’ Advice.

The Personal Support Unit aims to help you represent yourself more confidently in court, by providing practical advice, information and emotional support in family courts. PSU volunteers can help you fill in forms, organise your papers and your thoughts, refer you to organisations who can give you legal advice or representation, and accompany you to your court hearing, but they cannot represent you and cannot provide legal advice. Find out if there is a PSU service in the court you are using.

If your hearing is in a London county court where there is no PSU office, you can contact them in advance to book a volunteer to come with you. Call 020 7073 4760 or email It is best to give at least two weeks’ notice. PSU’s service depends on volunteer availability, so the more notice you can give, the more likely they are to be able to help.  

You can also get practical help before or after your hearing, at their offices in the the Central Family Court (CFC), the Royal Courts of Justice (RCJ), the County Court at Central London (CCCL), or Wandsworth County Court (WCC). To find out more, or to book an appointment at the PSU in the CFC, call 0207 421 8533 or 0207 421 8534. For services in other courts, please check the PSU website.

Citizens Advice can offer practical advice from over 3,500 locations including high streets, community centres, doctors' surgeries, courts and prisons. Search for your local Citizens Advice service. Or call 03444 111 444 (from England) or 03444 77 20 20 (from Wales). Calls cost the same as calls to 01 and 02 numbers. They will be included as part of a mobile allowance or a landline call package. 

If you have not found a service that can help you see our Help Directory or go back to the Going to the family court section.  

March 2017

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