Hi

Contact Details/Opening Times

The EASS helpline is open Monday to Friday 9am to 7pm and Saturday 10am to 2pm. We can be contacted in one of the following ways:

  • Freephone Telephone 0808 800 0082
  • Email us using the form below

Our freepost address: FREEPOST EASS HELPLINE FPN6521

If you are contacting us by post about an issue for the first time, please do not send any documents with your letter. We will come back to you to let you know what documents we will need to see.

We are pleased to offer free calls from landlines and most mobiles - 3, EE, O2, Orange, T-Mobile, Virgin and Vodafone. We cannot guarantee that they are free from other mobile networks so please check with your provider.

BSL: If you require British Sign Language (BSL) interpretation click here

For more information on protected characteristic please see the Advice and Support section.
When did it happen? * Required
Court Action: Please note, the Equality Advisory and Support Service exists to provide informal advice, guidance and support. We aim to assist individuals find informal ways to resolve their issues. We are unable to provide legal advice or any form of legal representation. If you have already lodged your complaint with a court or tribunal we would recommend you seek independent legal advice. If you do not have any legal advice, we may be able to advise you how to locate legal assistance however; we would not be able to comment on any aspect of your case or provide advice on its merits.


If you have a photo or document, please upload it using the option below:
Allowed file types: html, bmp, gif, jpg, pdf, doc, docx, xls, xlsx, ppt, pptx

Screen Reader users press Enter to select a Category.  Category
Loading