Guidance

Universal Credit: Alternative Payment Arrangements

Alternative Payment Arrangements for Universal Credit claimants who cannot manage their single monthly payment.

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This guidance sets out the Department for Work and Pension’s (DWP) approach to providing Alternative Payment Arrangements (APA), where appropriate, for Universal Credit claimants who cannot manage their single monthly payment.

Published 30 December 2019
Last updated 17 January 2024 + show all updates
  1. Added that when an APA is agreed a claimant may also be asked to take steps to help manage their money, such as getting budgeting advice. Added links to other financial help.

  2. Added a link to the new service ‘Apply for direct payment of rent’ which replace the UC47 form.

  3. Revised section 5 (Annex A), factors to consider for Alternative Payment Arrangements. This includes new information about factors to consider for those in temporary accommodation.

  4. First published.