PIP Mandatory Reconsideration Request Letter Tool

Welcome to our Mandatory Reconsideration Request Letter Tool. We hope this will make it easier for you to ask the DWP to look again at their decision about your claim for Personal Independence Payment.

You have to ask the DWP to look at their decision again (called a ‘mandatory reconsideration’) before you can appeal. If the DWP don’t change their decision, you can appeal - see How to win a PIP appeal for advice.

You should ask for a mandatory reconsideration within 1 calendar month of the date on the decision letter. If this time limit has passed, you can usually still appeal as long as you are within 13 months. See What if I've missed the deadline? for what to do.

How To Use This Tool

First we need to know which of the activities and descriptors that entitle you to PIP you think you meet. This will also tell you what rate of PIP you think, by your own assessment, you should have received.

Below are the ‘activities’ and ‘descriptors’ used to decide if you are entitled to PIP. The ‘activities’ are the daily tasks (like making a meal), and the ‘descriptors’ are the phrases that describe the help you need to complete that task. Your difficulty must be covered by the phrase you choose for it to help you be entitled to PIP.

Please select all of the descriptors below that you meet for each task. If you select more than one this tool will automatically chose the one that gives you the most points. We’ve changed the language of them slightly to make it easier to understand.

If the only way you can do something is to do it badly, unsafely, slowly or only occasionally, then select the descriptor that says you can’t do it. Similarly if you can’t do a task as many times as you might need, or if doing it causes you pain, tiredness, breathlessness, nausea, or makes your condition worse, you should select the descriptor that says you can’t do it. On the next page, you can explain the problems it causes you.

If you feel better on some days than on others, choose the phrase that describes how things are on bad days. When you are asked to explain why you meet this descriptor on the next page, explain what help you need on bad days and better days and how frequently you have both.

The rules about planning and following journeys for people with mental health conditions changed on 16th March 2017. Before then, if your anxiety or psychological distress meant that you were unable to plan a journey, follow the route of an unfamiliar journey without help, or follow the route of a familiar journey without help, it counted towards your entitlement. If you made a claim before then, your reconsideration (and appeal) will use those rules. So if you made your claim before 16th March 2017, select the descriptor under Activity 11 that best meets your situation if you ignore the phrase 'for reasons other than anxiety or psychological distress'. Then delete 'for reasons other than anxiety or psychological distress' from the letter generated by the tool.

Activity 1. Preparing food.
Activity 2. Taking nutrition.
Activity 3. Managing therapy or monitoring a health condition.
Activity 4. Washing and bathing.
Activity 5. Managing toilet needs or incontinence.
Activity 6. Dressing and undressing.
Activity 7. Communicating verbally.
Activity 8. Reading and understanding signs, symbols and words.
Activity 9. Engaging with other people face to face.
Activity 10. Making budgeting decisions.
Activity 11. Planning and following journeys.
Activity 12. Moving around.

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