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Information provided applies to England & Wales

You searched for Air travel

The rules about air travel, including international and domestic flights.

Top PicksA quality controlled selection of all the best legal information from a wide range of providers hand picked from the best websites by Advicenow

Air travel advice

Explains your rights and includes what you can do about missed flights, delays and cancellations

http://www.ukecc.net/consumer-topics/air-travel.cfm
European Consumer Centre UK
Information Star

Information for passengers

Includes information on passenger rights, the ATOL protection scheme, health matters, and aviation safety. It also explains who you should contact if something goes wrong, or you are unhappy with the service you have received.

http://www.caa.co.uk/passengers/
Civil Aviation Authority
Information Star

Baggage

Explains what obligations your airline has when you are travelling with luggage. Covers delayed, lost and damaged baggage

http://www.ukecc.net/consumer-topics/baggage.cfm
European Consumer Centre UK
Information Star

Resolving travel problems

This information explains your right as a passenger when travelling, and how you can complain if these rights are breached. 

https://www.caa.co.uk/Passengers/Resolving-travel-problems/
Civil Aviation Authority
Information Star

Checking for ATOL protection

By law, every UK travel company which sells air holidays and flights is required to hold an ATOL, which stands for Air Travel Organiser’s Licence. If a travel company with an ATOL ceases trading, the ATOL scheme protects customers who had booked holidays with the firm. It ensures they do not get stranded abroad or lose money.

https://www.caa.co.uk/ATOL-protection/Consumers/Checking-for-ATOL-protection/
Civil Aviation Authority
Information Star

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