The rules about air travel, including international and domestic flights.
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Includes information on passenger rights, the ATOL protection scheme, health matters, and aviation safety. It also explains who you should contact if something goes wrong, or you are unhappy with the service you have received.
By law, every UK travel company which sells air holidays and flights is required to hold an ATOL, which stands for Air Travel Organiser’s Licence. If a travel company with an ATOL ceases trading, the ATOL scheme protects customers who had booked holidays with the firm. It ensures they do not get stranded abroad or lose money.