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Top PicksA quality controlled selection of all the best legal information from a wide range of providers hand picked from the best websites by Advicenow
If you’ve been delayed on a train journey, you may be able to claim compensation. Our guides explain when and how to claim, what to do if you have a season ticket and any exceptions to compensation rules.
If you have a complaint about the railway or the service you have received from a train company, this web page provides information about the correct procedure and what to include in your complaint letter. Also answers some frequently asked questions about complaints.