Volunteering for Advicenow

Teenage boy with headphones. Photo by Walter Scott
Introduction

Advicenow needs the help of volunteers in order to keep running our high quality service. We use volunteers to select the best information on the web, to comment on and test our guides, to fundraise, and even to help us with photos and design.

What could you help us with?

Advicenow are very grateful to all our volunteers, past and present.

Please see below for our current volunteer opportunities.

Volunteer your photography skills!

At Advicenow we always need new photos to liven up our website and help our readers identify with our information.

Research has shown that web pages and leaflets with interesting images are more likely to catch and keep people’s attention. Pictures of people who readers identify with also help them take information in and remember it. So your photos can really help us get our message across.

Advicenow is an award winning website which provides information on the law and rights, for example, on things like benefits, employment, immigration and divorce.
You can even view information on Advicenow about photographers’ rights here: Photography and the law

What we need

We need photos of real people in real situations. For example, at home, shopping, at work, waiting for a bus, in a cafe, or on their way to school. Pictures of people looking at forms or bills, opening letters and on the telephone are particularly useful. Head shots are great too. We don’t need pictures of really good looking people or highly stylised images. Just normal people; the kind of people who might use our website.

So, we would like pictures of as many different types of people as possible, for example, young people, children, older people, middle-aged people, gay people, people from ethnic minority backgrounds, people of different faiths and beliefs, people with a disability or impairment etc. If you look around our website you will see examples of the kinds of images we use.

What you get

If your photo is suitable we will include it in our image library. This means that your photo could appear on the Advicenow web site (which last year received over a 1 million page views) or in one of our PDF guides.

You’ll also get a mention on our Thank you! page and our gratitude. And the satisfaction of knowing that you have helped a small charity reach more people.


If you are interested, please get in touch!

Volunteer to join our users' panel

We test our guides with a mixture of normal people and experts before publication to ensure that they are as effective and helpful as possible. It's a really valuable stage in the process of producing legal information for the public. You don't need to know anything about the law to be on our users' panel. In fact it's better if you don't! As long as you can read English you can help us. 

Your role

We will ask you to read a guide and let us know what you think of the structure, content, and tone of it. We'd also like you to think about your answer to these questions when you read something for us:

  • Does this guide give me all the information I would need to do the task or deal with the legal issue it aims to help me with?
  • Do I have any questions that the guide doesn't answer?
  • Is there anything in the guide that I don’t understand? (It's really helpful to know if there's stuff you don't understand. It means we need to try harder!
  • Are there any words or phrases in the guide that I don't understand or don't like?
  • Is there anything that isn’t as clear as it could be? (It's helpful if you are as precise as possible about what it is you don't understand or are left feeling uncertain about.)
  • Is there anything that needs more explanation?

As a member of Advicenow's users’ panel, we may contact you when we are updating an information guide or other resource for our website. We will email you a document to review. We will give you a week to look at it and send us your comments via email.

What do I do to take part?

If you are interested in becoming a member of our panel, please complete the contact form (click on 'Contact Us' at the bottom of this page), giving us your contact details. It would help us if you could also tell us your age, gender and ethnicity, but this is voluntary. If you are happy to give us this information it helps us make sure that as wide a range of people as possible give us feedback on our guides. Thank you!

Thank you!

Advicenow would like to thank all the kind and generous people who give their time, energy and expertise to make Advicenow a better service.

Special thanks to:

2017-18

  • Jane Rayson, barrister and trustee of the Bar Pro Bono Unit, for reviewing 'A survival guide to Living Together and breaking up'.
  • Judith Emmett for contributing to and advising on our civil guides series.
  • Mrs Tobin and the Year 6 children of Holmfirth Junior, Infant and Nursery School for feedback on survey questions for children.
  • Margaret Doyle, independent mediator and researcher, for feedback on the latest update of 'How to sort out your legal problem before or instead of going to court'.
  • Lucy Grey, Senior Associate, Allen & Overy LLP for peer reviewing and commenting on Getting a guarantor - information for students and young people.
  • Benedetta Doria, Child’s Rights Advisor - Help at Hand, Children's Commissioner's Office for reviewing Getting a guarantor - information for students and young people.
  • Ruth Gibson, Senior Student Adviser – Student Advice Centre, Newcastle University Students’ Union for reviewing Getting a guarantor - information for students and young people and co-ordinating reviews from other advisers and students.

  • Duncan Lane, Director of Advice & Training, UK Council for International Student Affairs (UKCISA) for reviewing Getting a guarantor - information for students and young people.

  • Susan Mueller, Project Director, Stand Alone for arranging for Getting a guarantor - information for students and young people to be reviewed by young service users.
  • Pamela Verma, Development Officer, Youth Access for reviewing Getting a guarantor - information for students and young people.

  • Richard Stacey, Welfare Rights Advisor, St Pauls Advice Centre for helping to update 'How to win a PIP appeal'.
  • Andrew Whittaker, from the Institute of Criminal Justice Studies, University of Portsmouth for helping to update 'How to deal with an Interview under Caution about your benefits'.

2016-17

  • Will Stone, Solicitor, Avon & Bristol Law Centre for reviewing 'Getting help to pay for legal advice about a tribunal case'.

  • Jane Rayson, barrister and trustee of the Bar Pro Bono Unit, for reviewing 'Getting help to pay for legal advice about a family problem'.
  • Staff and committee members at the Legal Aid Practitioners Group (LAPG) for reviewing 'Getting help to pay for legal advice about a civil (non-criminal) legal problem' and 'Getting help to pay for legal advice about a family problem'.
  • David Thomas for advising on and peer reviewing 'How to get repairs done at your privately rented home' and 'How to deal with a section 21 eviction notice'.
  • Deirdre Forster of Anthony Gold Solicitors for advising on 'How to deal with a section 21 eviction notice'.
  • Camden Federation of Private Tenants, Haringey Housing Action Group and Tower Hamlets Renters for all their help, comments and improvements to 'How to get repairs done at your privately rented home' and 'How to deal with a section 21 eviction notice'.
  • Jane Llewellyn-Dixon for reading and commenting on 'How to get repairs done at your privately rented home'.
  • Rachel Ingelby for peer reviewing 'How to win a DLA appeal'.
  • Jane Owen-Pam from The National Autistic Society, Jim McKenny, Kath Moulds, Helen Dibblin, Roseanne Hughes, Lucy Lloyd-Scott, and Sagarika Thomas for all their help, comments and improvements to 'How to win a DLA appeal'.

  • Judith Emmett for contributing to and advising on 'How to use a grievance procedure to deal with discrimination and other problems at work'.

  • Jane Llewellyn-Dixon for reading and commenting on 'How to use a grievance procedure to deal with discrimination and other problems at work'.

  • Rosie Godfrey-Davies for peer reviewing the Welsh translation of our Going to Court postcard. 

  • Jim McKenny for peer reviewing  'How to win a PIP appeal'.

  • Rachel Ingleby, Jane Owen-Pam from The National Autistic Society, Sangeeta Enright from Cystic Fibrosis Trust, Christine Hallam-Cutler from Macmillan Benefits Rotherham,  Sue Lovell  from Cornwall Council, Chris Beer,  and Jim McKenny for all their help, comments and improvements to 'How to win a PIP appeal' and the 'PIP Mandatory Reconsideration Request tool'. 

2015-16

  • Martin Dancey, Circuit Judge, Bournemouth Family and County Courts for peer reviewing 'How to apply for parental responsibility without the help of a lawyer'.
  • The PSU volunteers who kindly reviewed and commented on a draft of 'How to apply for parental responsibility without the help of a lawyer'.
  • Lorna O'Reilly, Welfare Benefits Adviser, for reviewing the e-learning module about benefit sanctions.
  • Becks Hobbs for her kind donation of her photographs.
  • Walter Scott for his kind donation of his photographs.
  • Martin Dancey, District Judge, Bournemouth Family and County Courts for peer reviewing 'A survival guide to sorting out your finances when you get divorced'.
  • The PSU volunteers who kindly reviewed and commented on a draft of 'A survival guide to sorting out your finances when you get divorced'.
  • Judith Emmett, for her help in reviewing 'A survival guide for Young Workers'.
  • Martin Tunley, Institute of Criminal Justice Studies, for his help in reviewing 'How to deal with an Interview Under Caution'

2014-15

  • Martin Dancey, District Judge, Bournemouth Family and County Courts for peer reviewing 'Applying for a financial order without the help of a lawyer' and Applying for a court order about the arrangements for your children without the help of a lawyer.
  • Jane Rayson, barrister and trustee of the Bar Pro Bono Unit, for peer reviewing the guides 'How to get a divorce or end a civil partnership without the help of a lawyer' and 'How to fill in your financial statement (Form E) without the help of a lawyer'.
  • Ursula Rice, Family First Solicitors, for peer reviewing the films "How to represent yourself in family court" film and the "How to complete form E" film.
  • Pramila Meghani, for peer reviewing the "Survival guide to sorting out arrangements for your children" guide.

2013-14

  • Jane Rayson, barrister and trustee of the Bar Pro Bono Unit, for peer reviewing the guide 'Applying for a financial order without the help of a lawyer'.
  • Julie Gray, Ronnie Deakin and all the members of the 'Dealing with bailiffs' publications panel for their help in reviewing this guide.
  • Members of the 'Seven steps' email publications panel for their thoughtful and helpful feedback.
  • Eleanor Harding, for her help reviewing and commenting on two guides for litigants in person.
  • All the PSU volunteers who have kindly reviewed and commented on various guides for litigants in person.
  • Vendula Vecerova, for her help in reviewing and editing the Housing and homelessness category of the Advicenow information service.
  • Gerard Pitt, for his help in reviewing the benefits administration and benefits for families and children sections of the Advicenow information service.
  • Jana Elles and Dave Walsh for their help in reviewing the Interviews Under Caution guide.
  • Andrew Worthley, Stuart Scott, and Jacqueline Humphreys for peer reviewing our guides to family issues. Thanks also to Bar Pro Bono unit for organising it.
  • Ann Lewis, Kate Dunn, Mark Sefton, Emma Grant, Umaima Peracha, Jan Salihi, and Danny Hardie and all the members of our family law panel for their assistance on all of our guides to family issues.

2012-13

  • Raminder Kaur, law graduate, for her help in reviewing the consumer affairs section of the Advicenow information service.
  • Deirdre Forster of Powell Forster Solictors for reviewing the section on personal injuries litigation.
  • Judith Emmett, for her help in reviewing the education and training section of the Advicenow information service.
  • Kelly Lingard, law graduate, for her help in reviewing the human rights and benefits section of the Advicenow information service.
  • John M Andrews, for his help reviewing the tax section of the Advicenow information service.
  • District Judge (Magistrates' Courts) Naomi Redhouse for reviewing the police and crime category.
  • Jane Craig for her help with our 'How to make a Living Together Agreement guide'.

2011-12

  • Miriam Carrion Benitez, Barrister, for her help in updating How to get good asylum advice.
  • Deirdre Forster of Powell Forster Solictors for reviewing the section on personal injuries litigation.
  • Julie Gray of Islington Law Centre for her help in updating Dealing with Bailiffs.
  • Lucie Greene, of Philcox Gray & Co Solicitors for reviewing the Housing and homelessness category.
  • Kate Whittaker for reviewing the health and social care category. Kate is a freelance solicitor and trainer and a community care law consultant at Scott-Moncrieff and Associates.
  • Amy Woods of Islington Law Centre for her help in updating two of our guides -Dealing with discrimination at work – how to use the grievance procedure and Young Workers.

2010 - 11

  • Dulcie Domfeh for reviewing our information service.
  • Ged Sturdy for designing the 'Is that discrimination?' logo
  • Emy Lou Photography for donating her photography skills.

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