Explains your rights and includes what you can do about missed flights, delays and cancellations.

Explains what obligations your airline has when you are travelling with luggage. Covers delayed, lost and damaged baggage

Explains your rights if your flight has been delayed or cancelled. 

By law, every UK travel company which sells air holidays and flights is required to hold an ATOL, which stands for Air Travel Organiser’s Licence. If a travel company with an ATOL ceases trading, the ATOL scheme protects customers who had booked holidays with the firm. It ensures they do not get stranded abroad or lose money.