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If someone has asked you to go with them to the tribunal to give them support, there are several things that you could do that would be very useful.

Before the hearing

  1. Sit down with your friend and, if they haven’t already,  write a list of all the ways in which their child requires substantially more help than another child without the same issue. Have it with you on the day and tick them off as they are said. If at the end of the hearing, there are still things that have not been said - you can remind them.
  2. If you're OK with writing, ask your friend if they want your help to write a statement for the tribunal. Help them upload it to their Manage your appeal account, or send a paper copy.
  3.  Read the parts of How to appeal a DLA decision which deal with what will happen at the tribunal so that you know what to expect and can support your friend.
  4. If it is a video hearing, help your friend to make the test call in advance to check everything is working. They will have received a link. Reassure them that if something goes wrong on the day the Clerk to the tribunal can usually help.
  5.  If the hearing is in-person, help your friend to work out how they will get there and what time you should leave in order to arrive at least 20 minutes early.
  6. Read What to do on the day of the tribunal and maybe give your friend some  practice answering the questions. 
     

At the hearing

  1. If they get upset or stressed, you can try to calm them down. If this does not work, ask them if they want a short break.
  2. You are not usually allowed to answer questions on your friend's behalf. If you realise that your friend has left bits out when answering a question - remind them, rather than say it for them. 
    However, if they are finding it difficult or becoming very emotional you can ask the Judge if you can help by answering the question for them. If they say no, suggest a short break so that your friend can calm down.
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