An interactive tool to help you find out what support you might be able to get to help with your living costs. You can get benefits and other financial support if you are eligible.

Information on working tax credit, how to get it and how it is calculated.

Provides an overview and links to more detailed information about the main features of the tax credits system.

Explains what changes in circumstance you need to tell the Tax Credit Office about when you are claiming tax credits.

What to do if you wish to challenge HM Revenue and Customs on tax credits.

Explains in detail how to make an appeal against a Child Tax Credit or Working Tax Credit decision or award.

Explains why you should report a change of circumstances to the HMRC, when you should and report a change of circumstance, and how to do it. 

Information on challenging a benefit or tax credit decision. Find out how to make a complaint if you have received a poor service from the people dealing with your claim.

Information on how overpayments of tax credits can occur, how to dispute them and the powers of HM Revenue & Customs to recover them.

Explains what overpayments are, how they happen and how HM Revenue and Customs tries to get the money back. Also includes how to challenge an overpayment.

Explains why overpayments happen and how to pay them back. It also tells you when you don’t have to pay them back and how to dispute an overpayment.

Help and guidance relating to Tax credits overpayment

If you are not happy with a tax credits decision, you may have the right to appeal. This factsheet tells you how you can appeal against a Child Tax Credit or Working Tax Credit decision or penalty.

Find out if you're eligible for universal credit, make an application and get advice on solving any problems you have.

This guide explains what Universal Credit is and who can claim it. 

Tax credits are being replaced by Universal Credit for most people. This page explains the changes in detail and who will be affected.