Explains what travel insurance can cover, how to make a claim, and how to make a complaint if you have a problem with an insurance claim.

Explains how ABTA - The Association of British Travel Agents - can help you if something goes wrong with your holiday arrangements. Includes information about how to use the complaints procedure.

Up-to-date information for anyone planning a trip overseas or thinking of retiring or moving abroad. 

Information for UK residents to apply for a new or replacement passport online. 

A valid European Health Insurance Card gives you the right to access state-provided healthcare during a temporary stay in another European Economic Area (EEA) country or Switzerland. You can apply for or renew an EHIC using the official EHIC online application form which is linked to this page. The card is free of charge.

If you book a package holiday, you have rights under the Package Travel Regulations. This means descriptions of holidays must be accurate. Information on what to do if you are unhappy with your holiday.