Nextlink, a wonderful Bristol based domestic abuse support service, kindly helped us at Law for Life when making our new film that helps victims of domestic abuse apply to the Family Court for protection.
We want to make sure that the Law for Life website is really useful so we have put together a questionnaire to help us understand who is using the Law for Life website, what they are using it for, and how we can make it better.
Putting users at the heart of public legal information and the online court
We know from our work on Meeting the information needs of litigants in person, and insight gained from litigants in person through guide pilots, post-publication feedback surveys, unsolicited questions via the Advicenow website and guide reviews that litigants in person need effective information to help them
Law for Life’s Advicenow service is producing new guides to help people avoid and deal with benefit sanctions. To help make sure the guides are as good as they can be we are looking for volunteers to review a draft of the guides, and give us their feedback.
We carried out a survey of staff at a mental health trust to help us better understand the barriers and challenges that people with mental health problems face when experiencing benefit sanctions, as part of our new public legal education project to help people build the skills to avoid benefit sanctions.