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Ombudsman Association
Find an Ombudsman

You can find an Ombudsman by searching on this website. 

Citizens Advice
Complain to an ombudsman

How to use an ombudsman (in England) to investigate a complaint about maladministration in public and private sector organisations.

Citizens Advice
How to use an Ombudsman in Wales

How to use an ombudsman (in Wales) to investigate a complaint about maladministration in public and private sector organisations.

The Adjudicator’s Office
The Adjudicator’s Office

The Adjudicator’s Office deals with complaints about agencies such as HM Revenue and Customs. So if, for example, you are unhappy with how HM Revenue and Customs dealt with your complaint about their handling of your claim for child benefit or tax credits, you can complain to The Adjudicator’s Office.

 

Citizens Advice
Complaints about banks and building societies

Things don't always go right and as with any other service, you may need to make a complaint about your bank or building society. Explains how to make a complaint to your bank or building society and what you can do if you are not satisfied with their answer.

Financial Ombudsman Service
Your complaint and the ombudsman

Information about the Financial Ombudsman Service, including what kind of complaints they can help you with, how to complain, and what information the ombudsman will need.

Housing Ombudsman Service
Housing Ombudsman Service

All housing associations and local authorities (councils) must be a member of the Housing Ombudsman Scheme. Some private landlords are voluntary members. Explains how to make a formal complaint to your landlord and how to get help from the Ombudsman. (Content applies to England only.)

Legal Ombudsman
Legal Ombudsman

The Ombudsman can help resolve different types of complaints about legal services in England and Wales. Explains some key facts about the service offered to consumers.

Local Government and Social Care Ombudsman
Local Government and Social Care Ombudsman (England)

The Local Government and Social Care Ombudsman can look at complaints about most council services, including those covering: housing, planning, education, transport and highways, environmental health, neighbour nuisance and anti-social behaviour, and all adult social care providers. They can consider complaints about things that have gone wrong in the way a service has been given or the way a decision has been made, if this has caused problems for you.

Ombudsman Services
Ombudsman Services

Ombudsman Services provides independent dispute resolution for the communications, energy, property and copyright licensing sectors.

The Property Ombudsman
The Property Ombudsman

A free, fair and independent service for buyers, sellers, tenants and landlords of property in the UK. Can make awards of compensation for financial loss and/or aggravation, distress and inconvenience, where appropriate, and includes dealing with complaints against member estate agents and letting agents.

Pensions Ombudsman
Pensions Ombudsman

The Pensions Ombudsman investigates and decides complaints and disputes about the way that pension schemes are run.

Public Services Ombudsman for Wales
Public Services Ombudsman for Wales

You can complain to the Public Services Ombudsman for Wales about many public sector organisations including local government, National Health Service including GPs, fire and police services, Welsh Assembly Government and the National Assembly for Wales.

The Communication Ombudsman
The Communications Ombudsman

Ombudsman Services: Communications resolves complaints about companies which provide communications services, including phone and broadband to the public.

The Office of the Independent Adjudicator
The Office of the Independent Adjudicator

The Office of the Independent Adjudicator deals with individual complaints against universities and colleges in England and Wales.

Parliamentary and Health Service Ombudsman
Parliamentary and Health Service Ombudsman

How to complain about government departments, their agencies and some other public bodies in the UK (and the NHS in England) if they have not acted properly or fairly or have provided a poor service.

Prisons and Probation Ombudsman
The Prisons and Probation Ombudsman

The Prisons and Probation Ombudsman (PPO) investigates complaints made by prisoners, young people in detention, offenders under probation supervision and immigration detainees and the deaths of prisoners, young people in detention, and immigration detainees due to any cause, including any apparent suicides and natural causes.

 

GOV.UK
Complain about an immigration adviser

The Office of the Immigration Services Commissioner (OISC) can accept complaints about any person giving immigration advice. Explains who and what you can complain about, how to complain and what happens after you've made a complaint.

The Furniture Ombudsman
The Furniture and Home Improvement Ombudsman?

The Furniture and Home Improvement Ombudsman is the independent standards body for furniture and floorcoverings and is not allied to any retailer or manufacturer. 

The Removals Ombudsman
Removals Ombudsman

The Removals Industry Ombudsman Scheme resolves complaints about removal or storage companies that are members of the National Guild of Removers and Storers.

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