Debt collection
What to do if your creditor takes action against you. Includes debt collection agencies, court action and bailiffs.
Bailiffs are enforcement officers used to chase up certain kinds of debts. Information about what a bailiff is and the process they must follow, about how you can prevent or stop bailiff action, what to do if a bailiff is due to visit, what you need to do if you have received a bailiff's notice, and how to complain about bailiffs.
Explains how and when a bailiff can get in, including whether they can use force.
Information about the fees and expenses bailiffs can charge you for. You'll also find information on how to check the charges are correct and what to do if the bailiff's bill is wrong.
It is against the law for creditors to harass the people who owe them money. Explains the law, and how to deal with harassment by your creditors.
Information to help you understand the sort of debt that is collected by private bailiffs, find out about the guidelines that apply to them and the different ways of making a complaint.
Explains what happens when you are taken to court for debts like bank and building society loans or credit card debts and loans from other companies. You can find out what forms you'll get from the court, how to fill them in and what you can do if you don't agree you owe the money or if aren't able to pay it back.
Information on what to do if you get a county court judgment saying you owe someone money. Includes information on paying the judgment debt, what to do if you do not owe the money, and how it may affect your credit status.
