Step 1 – can you enforce the order?
Timings
You can only apply to enforce your order if the debtor has not paid you in the timeframe set by the court. Usually, payment should be made within 14 days of the date of the order. So, usually you will need to wait 14 days before taking any decisions on enforcement proceedings.
If you have an order that was made some time ago, be aware that you will only have 6 years from the date the order was made in which to enforce it. After that, it will be too late and you will be unable to enforce the order.
Make sure the debtor knows about the order
If the debtor was not at the court hearing where the judge ordered them to pay you a sum of money, they may not know about the order.
Usually, according to the Civil Procedure Rules, the court will send the order to the debtor. This is called ‘service’, or ‘serving’ the order. However, if the debtor later says they never received the order, it will delay things. So, if you can, check with the debtor that they have received the order.
You could make sure that the debtor has received the order, by giving them a copy yourself, as long as it is safe or realistic for you to do so (even if the court has already done this). That way, you will have proof that the debtor has received it.)
Unless a specific rule, or the judge, says you have to serve the debtor in a particular way, you can make sure the debtor has the order via different methods:
• You can send the order by post or email, if you are sure of the address.
• You can leave it at the debtor’s address yourself, if this is safe.
• You can hand it to the debtor directly.
Alternatively, if it isn’t safe to leave the order and you want to be completely sure the debtor does know about it, you can pay for a professional (known as a ‘process server’) to personally hand it to the debtor.
For more help on this, you can find the court rules about when an order is classed as properly served by the court at Civil Procedure Rules 6.21 and 6.26.
Potential problems
• If the debtor is insolvent
A person, company or organisation is ‘insolvent’ when they cannot pay their debts on the date they are meant to pay them.
If the debtor is about to become insolvent, or is insolvent, this could affect any claims you have against them.
The debtor may choose or be forced to go bankrupt. This is a legal process that can be used where the debtor cannot pay debts they owe. If the debtor goes through bankruptcy proceedings, someone called the ‘official receiver’ takes over any land, property, or money that the debtor has and deals with it according to strict insolvency laws. This means that other people or companies that the debtor owes money to will also have rights over any assets and the money the court says they owe you could be at the end of a long list.
We explain how to find out if the debtor is bankrupt in the section below called Search for the debtor’s financial information.
If your debtor is a company and was insured, you might be able to bring a claim against their insurer directly. However, this is a complex area and you should certainly get legal advice before starting this.
• If the debtor applies for a stay of execution or to set aside the order
The debtor could apply to the court after the judgment order is made for something called a ‘stay of execution’. This is an order that stops the judgment debt order from being enforced while the court is given new or more information.
This pause in the case can be temporary - while the debtor works out a detailed and realistic payment plan to pay you what you are owed. This might mean the court orders them to pay you the amount they owe in smaller instalments over a longer timeframe than you would like.
Alternatively, there are some situations where the debtor can ask the court to cancel or ‘set aside’ the order. For example, if the debtor didn’t know about the case and/or the process wasn’t followed correctly.
If the debtor applies for either a stay of execution or for the order to be set aside, there will be some delay. You may be asked to negotiate with the debtor about how they pay you, or attend another court hearing where a judge decides what should happen next. If the debtor’s application is unsuccessful, the court will tell you when you can start enforcement proceedings.
Debt Respite Scheme (also known as Breathing Space)
The Debt Respite Scheme (also known as Breathing Space) gives people with problem debt a short period of time in which creditors must stop collecting debts or pursuing enforcement proceedings. There are two types of breathing space:
- Standard breathing space protects people who have problem debt from enforcement action for up to 60 days. So, if your debtor has this protection in place, this will delay your application to enforce the judgment debt by at least 60 days.
- Mental health crisis breathing space protects someone who owes money and is also having mental health crisis treatment. It lasts as long as the mental health crisis treatment takes, plus 30 days. If this type of breathing space is in place for the person that owes you money, it is hard to predict when you will be allowed to start enforcement proceedings.
This scheme is managed by the Insolvency Service. They will tell you, by email or post, if the debtor in your case is protected under the scheme. During the time they are protected by the scheme, you must not contact the debtor about what they owe you or start enforcement proceedings. You can have contact with their debt adviser, if they have one.
You can read more about the Debt Respite Scheme in the Insolvency Service’s guidance for creditors. If your debtor is protected and you are considering what else you might do about your debt, it is important to first read the government guidance called Debt Respite (Breathing Space) Scheme - creditors’ responsibilities to the court first.
Step 2 – Should enforce your order?
If you can enforce the order, you now need to decide if it is worth your time, money, and effort to go back to court to enforce it. To help you to consider if it worth going ahead, you need to know whether or not the debtor actually has the money to pay you.
Can pay, won’t pay?
If you are sure that the debtor has the money but is choosing not to pay, then you can skip this section and go to What are the different ways you can enforce your CCJ?
Check if the debtor can pay
If the debtor genuinely can’t pay, it is very likely that you are going to waste more time and money by trying to enforce your order. So, you need to find out if your debtor has money or other things of value (such as land, property, or investments – what lawyers call ‘assets’) and ideally, where those assets are.
If the debtor is a company, they may have insurance to cover their debts but you would only be paid if insurance company agreed it was a situation that their policy covered.
If you are not sure whether the debtor has the means to pay, work your way through this section.
Understand where the debtor’s assets are
For assets in England and Wales, you can bring enforcement proceedings through the court.
But if the debtor’s only money or assets are in Scotland or Northern Ireland it will be a more complicated process. And if their only money or assets are abroad, this will be very complicated, so you will need to think very carefully about whether it is worth starting proceedings against them.
For more information see Civil procedure rule - Part 74 - Enforcement of judgments in different jurisdictions.
Search for the debtor’s financial information
There are some searches you can do that may help you find out more about the debtor’s financial situation. Some searches are free, others are charged for.
You can:
- Find out who owns a property and whether there are any debts secured on it by searching information from the Land Registry.
- Check whether someone is bankrupt by searching the Bankruptcy and Insolvency Register.
- Check if a person or company is insolvent (does not have enough money or assets to pay their debts) by checking the public notices in the London Gazette.
- Ask for information about the registered keeper of a vehicle from DVLA.
- Check if a vehicle is stolen, written off or on finance at HPI Check.
- Check whether a business or an individual has been fined, or had other court orders made against them, at Trust Online.
- Find information about a company and see if their accounts are up to date from Companies House.
- Find information about a registered charity and their accounts from the Charity Commission.
- Check the Attachment of Earnings Index to see if the debtor already has had this type of order made against them. You need to ask the court to do this – for more help see the section called How to enforce your order - attachment of earnings orders.
- Carry out an internet search and check social media to find out useful information about the debtor. For example, lots of information can come up about a company in online reviews.
Consider using an enquiry agent
Lawyers sometimes use enquiry agents to investigate whether it is worth starting legal proceedings against someone. Enquiry agents can provide a report about someone’s financial status. Typically, this will give information about:
- whether they are a homeowner or a tenant,
- whether they are bankrupt or have court orders against their name, and
- their employment details.
You may want to consider using an enquiry agent yourself but check the cost first. Some enquiry agents offer this service at a fixed cost - others charge an hourly rate.
You can find an enquiry agent through the Association of British Investigators or the Institute of Professional Investigators.
Apply to the court for an order to obtain information
Another way to get information about the debtor’s financial situation is to apply to court for something called an ‘order to obtain information’. This is an order that tells the debtor to come to court and answer questions about their financial situation.
This isn’t a quick fix as the process takes time. But it could be very helpful in giving you a clearer picture of the debtor’s current financial situation, so you can decide what to do next.
There are some advantages and disadvantages to using this route to get more information.
| Advantages | Disadvantages |
|---|
| You are likely to get useful information as the debtor must come to court to answer questions – if they know about the hearing and failed to attend, they can be sent to prison. This will usually help you decide whether to apply to enforce the order and also which method to use. | By applying, the debtor will know you are interested in their financial situation. When they find out about the application, they might rush to get rid of any assets that are easily sold or hidden. (Lawyers call this ‘dissipating assets’.) If you think there is a real risk of this happening, you need to get urgent legal advice about a freezing injunction. |
| | The process is quite complicated and slow, with several steps to go through. |
| A court officer will ask a comprehensive list of questions for you - you do not need to attend unless you want to. | You need to look at the list of documents and questions that the debtor will be asked to provide and answer and work out if you need to ask for other documents or ask other questions. |
| | There is a court fee to pay for the application and, if you need to arrange for a court bailiff to give the order to the debtor, you will have to pay for that too. If the debtor fails to attend and another order is made, that also has to be given to the debtor (with a further fee if you need to use the court bailiff). These fees can be added to the money the debtor owes you already. If you are on a low income, you may not have to pay all or any of the court fees. |
Not applying for the order to obtain information?
If you have decided not to apply for this order, you can skip this bit and go on to the short section called Work out your next steps.
The process of applying to the court for an ‘order to obtain information’
| Step 1 | Use the correct application form. - If the debtor is an individual, you will need application form N316.
- If the debtor is a company, you will need the details of one of the officers of the company, such as a director. If you don’t have these, you need to search online at Companies House for their details. Then you need application form N316A.
|
| Step 2 | The notes that go with the form tell you what documents the debtor will be asked to provide. Read these notes and see if you want the court to ask the debtor to provide other documents. To see what questions the debtor has to answer look at the form the debtor has to fill in – EX140 (for individuals) or EX141 (for companies). Decide if you want to add any extra questions and what they are. |
| Step 3 | Fill in the correct form (identified in step 1) and add in any questions or documents you want added to the standard ones. The court fee for this application is £67. You need to have this money to start your application. If you are on a low income, you may be able to help with fees. To start your application, you need to send it to the debtor’s nearest county court hearing centre. Find that on GOV.UK’s Find a court or tribunal tool. |
| Step 4 | When the court has processed your application, it will make an order setting out when and where the questioning of the debtor will take place. The order will remind the debtor of the amount of money due to you and that they need to pay it to you directly (if they pay, they can avoid the questioning). If you receive the money you are owed before the date in the order, you must tell the court as soon as possible and they will cancel the hearing. The order will also tell the debtor that they can ask you for travel expenses for getting to the hearing. Be prepared to hear from the debtor about this. The court will tell you if you need to make sure the debtor has the order about the questioning or if the court will do that task. If you need to do it, go on to step 5. If the court says they will do it for you, go to step 6. |
| Step 5 | If the court says you need to arrange this, you can do it yourself or pay for the court bailiff or an enforcement agent to do it. This must be done at least 14 days before the date of the hearing. Think about whether it is safe or realistic for you to personally give the order to the debtor. There is a fee of £135 to ask the court bailiff to serve the order. Remember that if you are on a low income you can ask for help with fees. Each county court has separate contact details for their bailiff team, so it is best to check directly what paperwork they need to do this for you. If you decide to personally serve the debtor, be sure to keep some copies of the order for later. If you don’t manage to serve the debtor you need to tell the court at least 7 days before the hearing date, which allows a new hearing date to be arranged and enables you to have more time to get the order to the debtor. |
| Step 6 | The court needs to know certain things before the hearing: - that the debtor has been served correctly,
- whether or not the debtor has asked you for travel expenses, and
- if the money owed to you, or some of it, still needs to be paid.
You need to provide the court with a sworn statement, called an ‘affidavit’ about these things. If you served the debtor yourself with the order you need to tell the court how and when you did this. If you arranged for someone else to serve the debtor, they need to do an affidavit to say how and when they served them. Your affidavit also needs to tell the court if you have been asked for travel expenses. The debtor has 7 days to do this after the date they are served with the order. That means you need to wait at least 7 days after the service before you do your affidavit. Finally, your affidavit needs to state what, if anything, has happened with the money owed to you. There is a set form to use to do your affidavit - form EX550. Read it through carefully first and then fill it out. Do not sign it. If you served the debtor, you need to attach a copy of the order that you gave the debtor to the affidavit. Do not fill out part A if you arranged for an enforcement agent or court bailiff to serve the debtor for you. They will fill out their own one. |
| Step 7 | When you have filled in your affidavit, you need to sign the affidavit and ‘swear’ that the contents are true in front of a court officer. Call in advance as you may need an appointment. This service is free. Or you can go to a solicitor’s office, but they will charge a small fee. |
| Step 8 | Make sure your sworn affidavit reaches the court at least two days before the hearing date. You should: • Send it to the court that is dealing with the hearing. • Mark your letter or email with the date and time of the hearing. The hearing will take place on the date in the order. You do not need to attend unless you want to. The debtor will be questioned and then asked to sign a record of their answers. You will be sent a copy of the answers to the questions and the documents – this is known as the ‘Record of examination’. You will then have the information you need to make a more informed decision on how to enforce the order. |
What happens if the debtor does not attend the hearing
If the debtor does not attend the hearing, or attends but refuses to answer some of the questions, there are further steps to go through.
- The judge will look at what happened and decide if the debtor has failed to comply with the order.
- If the judge decides that the debtor hasn’t complied, the judge will make a ‘suspended committal order’. This is an order that means if the debtor does not attend another hearing and do as they are ordered, they will be sent or ‘committed’ to prison.
Again, this order has to be personally served on the debtor and you will need to do another affidavit. If this happens, you need to go back to step 5 in the previous table. - If the debtor fails to attend again – on the new hearing date –the debtor will be arrested and taken to court. If at that point they engage with the court and answer the questions, it is unlikely they will be sent to prison.
- If they still refuse to engage, an order called a ‘warrant of committal’ will normally be issued immediately. This means that the debtor will be taken to the prison for the time detailed in the suspended committed order.
Work out your next steps
- Move forward
If the debtor is insured or has enough assets to pay, you can go on to What are the different ways you can enforce your order? where we explain the different enforcement options and how you can enforce your order. - Do nothing
If you have considered your options carefully but it seems the debtor does not have enough assets to pay, you may decide your best course of action is to do nothing – at least for now. You have 6 years to enforce the order.