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Key points

  • Fast track claims: 
    • Be aware that if you lose a fast-track claim and the other side has a solicitor, you may have to pay some or all of their legal costs.
    • If you are representing yourself, you can claim legal costs for the time you spent preparing the case. Keep careful records of your time spent on the case as you go along.
  • Small claims:
    • If you lose, you are unlikely to have to pay the other side’s legal costs (unless the court believes you have behaved unreasonably). 
    • If you win, you are unlikely to get your legal costs paid for by the other side.
  •  Remember the more work your solicitor does (if you have one), the more you will have to pay them.
  • Keep legal costs down by doing most of the work yourself, and using any solicitor’s time effectively. 
  • Keep records and receipts of your expenses associated with the case. You can claim these back if you win. 

In this guide you will learn:

  • What legal costs are.
  • What the difference is between legal fees and court costs.
  • How legal costs can build up.
  • What happens with costs in a small claims court or fast track claim.
  • What Fixed Recoverable Costs are.
  • How to minimise your costs.
  • How to claim expenses.

Do not start a case without reading Should I sue someone?

It will help you assess whether it will really be worth your while to take legal action, and if you have what you need for your case to be successful. Read it now.

This guide is for you if you:

  • are thinking about about taking someone to the small claims court or using the fast track at the county court either England or Wales, and
  • your case involves a claim for £25,000 or less (claims for £10k to £25k are in the fast track and £10k or less are in the small claims court), and
  • you are representing yourself (known as a litigant in person) and not eligible to have your case paid for by legal aid, a trade union, or insurance.

This guide is also for people supporting litigants in person, for example Support Through Court volunteers, Citizens Advice volunteers, housing support workers, advice workers and court staff, as well as relatives and friends.

This guide is not for you if you are involved in:

  • a criminal case,
  • a family case (such as an application for a domestic violence injunction or a divorce),
  • a housing disrepair or housing possession case including mortgage possession,
  • an injunction (including court claims about anti-social behaviour)
  • a medical accident case,
  • a case involving defamation (libel or slander) or
  • a tribunal case (such as a discrimination or employment case).
     

Legal language


We try to explain any legal language as we go along, but there is also a ‘What does it mean?’ section at the end.

Top tip

Have a look at An overview of the process of taking a claim in the civil court to get an overview of what a typical case might look like and How to take a claim in the civil court - at a glance.

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Legal costs (often just referred to as ‘costs’) are what solicitors charge for the legal work they do. 

Sometimes you may hear the word ‘costs’ being used loosely to mean the entire cost of bringing or defending a case – including the amount any solicitors charge for their work, the cost of any expert or medical reports, as well as any court fees.

Even if you don’t use a solicitor, as a litigant in person representing yourself, you may have to pay for the other side’s solicitor if you lose your case. 

People representing themselves can also charge an amount for the hours they work preparing the case. The court has the power to order who will pay these charges. 

Dealing with legal costs can be worrying and confusing. We understand that this can be difficult so have set out the information you really need to know in this guide.

Legal costs can add up to thousands of pounds, sometimes more than the value of the claim itself. This is why the courts encourage people to sort out their disputes before taking legal action or to settle before the case gets to trial. 

The amount of legal costs the successful side is able to recover may be affected by their conduct throughout the case, including if they refuse a reasonable settlement offer. For more info, see How to settle a civil claim.

Court fees vs legal costs

Legal costs and court fees are two different things. If you win, the loser will pay you back for your court fees and any witness expenses (in both a small claim and a fast track case).  Find out more about court fees in a small claim or fast-track claim.

How do legal costs build up?

Solicitors charge for their time. 

So, if you are using a solicitor, every time you write, email or phone a solicitor they may charge you for the time they spend reading and thinking about what advice to give you.  The more you contact them, the greater the cost to you. 

Costs could include the time they spend:  
•    meeting face to face, 
•    talking to you on the phone,
•    writing letters for you, 
•    negotiating on your behalf, 
•    drafting court documents, 
•    taking steps in court proceedings for you, or 
•    representing you in court hearings.
 

The key to keeping solicitor’s fees low is to carefully plan how to use their time. 

So, for example, prepare for speaking to a solicitor by gathering and making a list of:
●    The main points you want to make.
●    The questions you want to ask.
●    The documents, emails and phone messages you need to show them for your case.

You may also be able to agree fixed fees with a solicitor for specific elements of work, such as drafting the particulars of claim, defence, witness statements.

Fast-track claims

If the other side has a lawyer, they will be building up legal costs in bringing or defending the case. If you are a litigant in person, you need to be aware of this as you may have to pay some or all of these costs if you lose.

If you are involved in a small claim you are unlikely to have to pay the other side’s legal costs if you lose. You are also unlikely to get any of your own legal costs (apart from fixed costs like court fees, witness expenses and experts’ fees) paid for by the other side if you win. The general rule is that each side has to pay their own legal costs and no-one else’s, whether they win or lose.

However, if the court decides that the loser has behaved unreasonably, it can order them to pay the winner’s legal costs. This only happens very occasionally. They might do that if you fail to follow court directions or they believe you have lied about crucial parts of your case. When assessing if you behaved unreasonably, the court might take into account if you refused an offer to settle.

You can find more information in the court rules about costs in the small claims track in CPR rule 27.14 and Practice Direction 27a – Small Claims Track, including the limits for any recoverable fixed costs.

Be aware

If you start a small claim about personal injury and lose because you are believed to have lied about or grossly exaggerated your injuries, the court can order you to pay the legal costs of the defendant (if the defendant has asked them to do so). This is a new rule for cases started on or after 6 April 2023.

The general rule about who pays the costs of a court case in fast-track claims is that the loser has to pay the winner’s legal costs and expenses as well as their own. 

However, most cases started after 1st October 2023 will only have to pay a fixed amount of the winner’s costs.  This system is called ‘Fixed Recoverable Costs’ (FRC).

In  Table 12 of Practice Direction 45, you can see the amounts the other side will pay you if you win, or you will have to pay them if you lose. 

The amount you can claim depends on:
•    how far the case went before it was resolved (if it was resolved before or after the court case was started, or if it went all the way to a hearing), 
•    the value of the case; and
•    the complexity band it was up to when it was allocated to the fast track. 

If you have a solicitor, it is very possible that the amount you get back if you win won’t pay all of your legal costs and expenses. It is therefore very important that you minimise your solicitor’s fees by using their time effectively. Follow the advice given in How do costs build up?

If you do some or all of the work yourself, without a solicitor, you are allowed to claim up to two-thirds of the fixed costs that would be claimable had you used a solicitor. You can also claim the expenses you had to pay to help progress your case. The court may call these expenses “disbursements”. See What are legal expenses? for more details

There are some types of fast-track case that are not included in the fixed recoverable costs system.

They are:

  • any case where one of the sides involved are a child, or someone without mental capacity, under the Mental Capacity Act
  • personal injury claims where the accident or event that caused the injury happened before 1st October 23
  • residential housing claims. 

Where fixed recoverable costs don’t apply, the rules for cases started before October 1st 2023 will apply. We explain these in the next section.

If your claim is about personal injury where the injury was caused before 1st October 2023 make sure you read the section below.

If your case started before the rules changed from 1st October 2023, you may have to pay a lot of money in legal costs if you lose the case, including. 
•    The costs of the other side, if they have a lawyer. Currently, the court’s guideline on upper limits that solicitors in London can charge is up to £579 an hour plus VAT, and up to £288 an hour plus VAT outside London. This is the main reason why, if the other side is represented and you lose, the costs you are likely to be ordered to pay will be high.
•    The costs of the other side, if they are a litigant in person. They are allowed to charge £24 an hour for the time they can show they were reasonably preparing the case. So, it won’t be as expensive as a lawyer's fees but it is still worth bearing in mind. 

If you are a litigant in person and you win, the court may order the loser to pay your legal costs, including:
•    Costs for the time reasonably spent on preparing the case, at £24 per hour. See Practice Direction 46 – Costs special cases.

If your financial loss is greater than that, the court may allow you to charge more for some of your time. For example, if you can show that you would have been at work earning more than £24.00 per hour had you not been involved in the case. To qualify for this, you will need to provide evidence of what paid work you were able to do, how much you earned and how much less that was than normal. 

If you lost out financially because you received job offers that you had to refuse because of the case, again you will need to provide evidence of this. You will need to show what you would have been paid, if you want the court to consider allowing you to charge more than £24.00 per hour for the hours spent on the case when you would have been at work.

Litigants in person do not need to pay VAT, so your bill of costs should not include a claim for VAT.     

There is an overall limit on what the court will allow you to charge for your time. This is two thirds of what a solicitor could reasonably charge for doing the same work. See CPR rule 46.5(2).
 

What can I claim for?

You can claim for time spent on case preparation (for example, meetings or telephone calls with the other side or their legal representative), drafting documents, reading documents, researching the law, and attending court hearings. If your time attending court is claimed for as a litigant in person, you cannot claim a witness allowance as well.

Top tips  - Preparation for trial

Before the trial, prepare a statement of costs (e.g. how much you have spent on running your case including receipts for expenses). 
•    Also include costs for the trial day itself, for example witness fares for getting to court, and your time for being there.
•    Allow plenty of time to fill in the relevant form. The court expects you to use form N260 to show details of your costs. It will take longer than you think to prepare this statement.
•    Provide this information to the other side and the court two clear days before the hearing so that the other side has an opportunity to consider it. Similarly, the other side should provide you with the information about their costs before the trial.

What are “clear days”? 

“Clear days” are complete or full days.

“Clear days” mean that when working out the deadline to do something in your case - e.g. sending form N260 to the other side - you do not count the first day of the period. 

If the final day is an event, like a hearing, you do not count this day either.  

For example, you have to send a form 3 days before a hearing and the hearing is listed to be on Friday 20 October. Having 3 clear days means the latest date to serve the form is Monday 16 October. This is because Friday 20 October doesn’t count as it’s the day of the hearing and Monday 16 October doesn’t count as it’s the first day of the period. That leaves 3 full clear days in between. If you were to send it by post, it would need to have arrived by Monday 16th.

Note also that where the period is 5 days or less,you also don’t count Saturday and Sunday, Bank Holidays, Christmas Day or Good Friday as clear days.  

The law on legal costs is different in fast track cases about personal injury, and personal injury caused by a road accident, from other sorts of cases started at the same time. If a represented claimant is successful in a personal injury case, and started their case through the Claims Portal, they automatically get awarded ‘fixed costs’ (as described above) for cases starting after October 1st 2023. This means that the amount the other side will pay towards their legal costs is a set amount, predetermined by court rules.


Litigants in person who win, can claim up to two-thirds of the amount that can be charged by a solicitor. 

What happens if you lose your case?

If you lose your case or any aspect of it, and you are ordered to pay the defendant’s costs, what you have to pay will be restricted. The law calls this ‘Qualified One-Way Costs Shifting’ often abbreviated to QOCS and, pronounced ‘qwoks’.

You can find the rules about qualified one-way costs shifting at Qualified One-Way Costs Shifting.

Changes to rules on costs

In cases started from 6 April 2023, but before 1st October 2023, a defendant can request a Costs Order (a formal instruction on who must pay what) in their favour.
The Cost Order is made against the amount won and the interest that the claimant is entitled to. However, it is also against the sum of any agreements made outside of court, like settlements or Part 36 offers, and any costs awarded to the claimant. 

In practice, any amount a claimant is ordered to pay a defendant for its costs is deducted from what the claimant is entitled to from the defendant. Under these rules, a claimant’s winnings can be reduced to zero.


How could this affect you?

There are a number of ways you can win and still end up with an order to pay some or all of the defendant’s costs, for example:
●    You lose a hearing during the case.
●    You did not win an amount higher than the settlement offer proposed by the defendant.
●    You only won against one of multiple defendants.
●    The court decides that you lost on a particular issue even though you won overall.
●    Late acceptance of an offer.

If your case is struck out by the court

You could lose ‘QOCS’ protection, and have to pay the other side’s legal costs, if your case is struck out by the court.

Reasons for the case being struck out could include:

  • the court decides you have been fundamentally dishonest in your claim (for example, you pretend you suffered food poisoning on holiday when you didn’t – this is fraud), or
  • there was no good reason to bring your case, or
  • it is an ’abuse of process’ (for example, because you’ve already taken your case to court and lost), or
  • the way you’re behaving is likely to prevent the case being carried out in a just and fair way.

You can find the rules about qualified one-way costs shifting at Qualified One-Way Costs Shifting.

Expenses (or ‘disbursements’) include things you have to pay for yourself like court fees, experts' fees, photocopying, couriers, postage, paper, ring binders, printer cartridges, travel costs (for example, to and from court, to and from your legal adviser, or to visit a witness to take a statement).

Will I get my legal expenses back if I win my case?

When deciding whether to allow you to claim for an expense the court will take into account whether:

  • the expense was actually paid;
  • it was reasonable to pay it; and
  • the amount paid was reasonable.

This means you can usually claim back all the reasonable expenses you paid for if you have the receipts.

What is the difference between court fees and legal costs?

Court fees are for services provided by a court, for example, hearing fees.
Legal costs are incurred when preparing a case for court, for example, solicitor’s fees.

Court fees are usually fixed amounts to pay whereas legal costs can vary according to the type of case and how complicated it might be.

If you have little or no savings, and you get certain benefits or have a low income, you might be able to get money off your court or tribunal fees.

Top tips

  1. Keep a record of all your expenses as you go along. You might want to use a notebook or set up a spreadsheet to do this. 
  2. Keep the actual receipts and invoices to show what you have spent on the case.
  3. If your case started before 1st October 2023 or fixed costs don’t apply, keep a careful note of the work you do and the time you spend doing it (including travel time) as you can claim for this if you win.
  4. Remember to ask for your costs if you win at the trial.
  5. Allow yourself plenty of time to prepare your paperwork. It always takes longer than you think!

Read the whole series

Taking a civil case is tricky. There are lots of things to understand and common mistakes to avoid. Lots of people start a case only to realise they made a mistake at the beginning. 

To help you avoid this we created this series of guides that explains how to take someone to court.

Check out the series

Claimant – the person who brings a claim against someone.

Complexity band – one of four bands that your case is allocated to in a fast-track case. For more information, see After you start a civil claim.

Costs orders – an order made by the court requiring one of the people in the case to pay the other side’s legal costs.

Court fees – fees you need to pay the take your claim to court or to make an application.

Deemed costs orders – specific legal costs that the claimant or defendant are entitled to without the court expressly ordering them.

Defendant – the person who the claim is brought against.

Defence (document) - a document that is written by the defendant and/or with their solicitor in response to the claimant’s particulars of claim. It sets out what parts of the particulars of claim that the defendant admits that they did, what parts they deny doing, and the parts where they cannot admit or deny but require the claimant to give evidence for it.

Disbursements – the expenses or money paid out in relation to a case. For instance, photocopying costs, expert fees, couriers, postage, paper, ring binders, printer cartridges, travel costs (for example to and from court, to and from your legal adviser, or to visit a witness to take a statement).

Disclosure – the process of exchanging any relevant evidence you have with the other side. This evidence would be things that support your case, supports the defendant’s case, and anything that negatively impacts your or the defendant’s case. Not all evidence will be exchanged such as evidence you are physically unable to give, you have a right to withhold it e.g. legal advice, or it would not be right to share it. See CPR 31 for more information on disclosure.

Enforcement – a process by which one of the people in the claim (the claimant or defendant) makes the other side do something that they are meant to do in relation to the claim, for example, following their tasks in a court order or judgement of the court.

Financial loss – any money that you missed out on because you were representing yourself on your case. For example, if you took unpaid leave from your job and so you did not get your full pay.

Fixed recoverable costs – the set amount that the court can order the loser of a fast-track claim, made since 1st October 2023, to pay the winner. It may not cover all the winner’s legal costs. 

Legal costs – (often just referred to as ‘costs’) are the fees solicitors charge for the legal work they do. Or the fees a litigant in person can charge for the work they did on the case.

Litigant in person – someone who represents themselves in a court case (rather than have a lawyer do it for them).

Part 36 offer – a type of settlement offer that is made outside of court. A claimant or a defendant can make an offer to the other side at any time before or after the start of court proceedings.

Particulars of Claim - a document that is written by the claimant and/or with their solicitor that sets out the reasons why the claimant is suing the defendant.

Party – Somebody involved in the case, either you or the ‘other side’. E. g. if you are the claimant, you can call the defendant the ‘other party’ and it is the same the other way around.

Qualified One Way Costs Shifting (QOCS) – the rule that limits the amount a defendant can recover for its costs in personal injury cases except in certain circumstances. For more information on ‘QOCS’ see Legal costs for fast-track claims about personal injury where the injury was caused before 1st October 2023.

Serve – when the other side has legally received the document, even if they have not physically received it. For example, if the other side posts you a document by first class post, the court will assume that you have received the document on the second business day after they posted you the document (regardless of whether you have received it yet). If the document was posted on Monday and you physically received it on Thursday, the court will assume you received it (or will be seen as been 'served') on Wednesday. 

Solicitor’s fees – the amount a solicitor charges for any work they do for your case. For example, reading emails/letters from you or the other side, writing emails/letters to you or the other side, filling out forms, drafting court documents, scanning documents, reading documents, providing you with advice, thinking about what to advise you, negotiating on your behalf, taking steps in court proceedings for you, representing you in court hearings, etc.

Disclaimer

The information in this guide applies to England and Wales only. The law may be different if you live in Scotland or Northern Ireland. The law is complicated. We have simplified things in this guide. Please don’t rely on this guide as a complete statement of the law. We recommend you try and get advice from the sources we have suggested.

The cases we refer to are not always real but show a typical situation. We have included them to help you think about how to deal with your own situation.

Acknowledgements

This guide was produced by Advicenow, with additional material from Laura Bee. Thanks to everybody who commented on this guide and editorial teams at Thomson Reuters who kindly reviewed this updated version.

This guide was updated thanks to funding from the Ministry of Justice under the Online Support and Advice Grant. 


 

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