How to start a tenancy without being treated unfairly - a film

This video is aimed at people with a legal right to stay in the UK, for example those with refugee status or humanitarian protection, who are looking for accommodation in the private rented sector. It is in Arabic with English subtitles.
Our film on how to start a tenancy without being treated unfairly

The video covers the steps you need to take in England to rent accommodation in the private rented sector, and your rights and responsibilities as a renter, so that you aren’t treated unfairly. For English subtitles click on the ‘CC’ button at the bottom of the video.

The content of this video draws from our guide on starting a tenancy and right to rent checks (in English).

This law applies in England only. The rules are different in Wales, Scotland and Northern Ireland. 

June 2023
More sources of useful information

Right to rent


Advice and information

  • Use the following link to find an advice service in your area.
  • Refugee Council runs a free information line with Arabic interpretation - 0808 196 7272
  • Joint Council for the Welfare of Immigrants runs a free and confidential helpline for undocumented migrants - 0207 553 7470
  • Rights of Women runs an immigration and asylum law line for women (including information on financial support) - 020 7490 7689
  • Refuge runs a free 24-hour helpline for women facing domestic violence or abuse – 0808 2000 247247
About this film


The information in this guide applies to England only and is for general purposes only. The law is different in Wales, Scotland and Northern Ireland.

The law is complicated. We have simplified things in the film to give you an idea of how the law applies to you. Please don't rely on it as a complete statement of the law.  We recommend you get further help and advice from the sources we have suggested.


Law for Life would like to thank all those involved in creating this short film.

June 2023

This film was made by Law for Life and the Refugee Council thanks to funding from Allen and Overy and the Bar Standards Board.

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