Know-How

We want to ensure that everyone has the knowledge, confidence and skills they need to deal with everyday problems. In our Know-How section we look at the skills, attitudes and nuggets of knowledge that help you avoid or deal with problems before they get serious.

Sorting out work problems informally

Woman typing at computer

Getting help to get an injunction

Photo of young man helping older man to make a small claim

How to prepare for seeing a solicitor or adviser

How to negotiate with your landlord

Last minute tips for going to court or tribunal

A still from the film of a key in the door

Top tips on how to show a landlord you will be a good tenant

Top tips for negotiating with shops or services

Negotiating with your workplace

What is a contract?

Man with a problem

Seven steps - How to deal with legal issues

Child arrangements - what worked for us

Top tips for managing your benefits

Top tips for finding and using online resources

What are my personal details?

What is an advice centre?

Thinking about divorcing? A beginners' guide

Image of Mania from the film

Keeping our children safe - a film for Roma parents

Affordable advice from our panel of solicitors – what they can advise you on

Difficulty reading our information?

Need more help?

There are lots of organisations who can offer information, advice and support to help you deal with your everyday legal problem. View our directory of helpful organisations.