We will send you a copy for free if you cannot pay. To qualify you must complete the request form and have a household income of less than £1,540 per month after tax or be unable to access money.

We have recently redesigned our website to make it easier for people to find and share what they need. We'd love to know what you think.

Your rights when hiring or leasing goods.

Local authority trading standards services give information and advice regarding the buying and selling of goods and services. They may be able to help if you have a complaint against a shop or business.

Your rights about holidays.

Information about all types of entertainment, including dancing, theatre, cinema, the arts and ballet.

The rules about all types of betting.

The rules about the football pools.

The rules about the National Lottery and the allocation of prizes.

Your rights about using public transport, including bus and coach services. How to complain, and when you may be entitled to a refund.