You searched for Benefit administration

It's important to make sure that you get all the help that you're entitled to. These pages give you information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran. There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.

You, like many people, may be missing out on financial help available through welfare benefits or grants. Links to a benefits calculator and grants search tool to help you check what you might be able to claim or apply for.

There are a number of circumstances in which a sanction may be applied to your benefit. This factsheet explains what these circumstances are, how to avoid sanctions and how to challenge a sanction decision. 

Find out if you're eligible for universal credit, make an application and get advice on solving any problems you have.

This guide explains what Universal Credit is and who can claim it. 

This Universal Credit webtool is designed to help people check whether they can claim universal credit in their postcode area, with links to information about how universal credit works and to details of independent local advice organisations across Great Britain. 

Information on what volunteering is and how volunteering affects your right to benefits

This guide explains the ESA assessment process and scoring, and includes practice questions to help you to prepare for your ESA assessment. 

This factsheet explains how to claim benefits and apply for housing, health and care services if you return to England from abroad. It is aimed at British citizens returning to England.

What to do if your benefits have been stopped or cut due to a benefit sanction, including how to apply for a hardship payment and other help until your payments start again.

If you’ve been warned that you might be sanctioned and you think the sanction would be unfair you should explain why and give your reasons and evidence if possible. Sets out some of the arguments you could use.

Department for Work and Pensions (DWP) has a range of measures designed to support people who flee violent and abusive households. Explains what counts of domestic violence and abuse, and what help you might get.

Takes you through the steps you need to take to check that you've been given the right level of sanction and have been sanctioned for the right amount of time.

How to complain about the service you get from the Department for Work and Pensions or from an organisation that provides its services. You can complain about delays, mistakes, discrimination or any aspect of the service you have received.

If you’ve had bad service from the people dealing with your benefits or tax credits you should consider complaining. For example, they might have ignored your questions or letters, taken too long to get back to you or given you the wrong information. Explains how to go about it.