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If you arrive at your destination to find your hotel or self-catering accommodation is not what you expected or a problem arises during your holiday, our guides can help you make a complaint or claim compensation.

Provides an easy-to-follow run-down of situations when holiday money should automatically be protected and what you can do when it isn’t. Also has a checklist for what paperwork you need when booking your holiday.

Booking accommodation always involves some risk, but there are things you can do if your hotel room isn’t up to scratch. Your rights will depend on how you booked.

Provides information on hotels, guesthouses and self catering holiday accommodation with wheelchair access throughout the UK and overseas.

Provides information to plan an accessible holiday or short break in England for people who are disabled or who have accessibility requirements.