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Find out if you're eligible for universal credit, make an application and get advice on solving any problems you have.

This guide explains what Universal Credit is and who can claim it. 

This Universal Credit webtool is designed to help people check whether they can claim universal credit in their postcode area, with links to information about how universal credit works and to details of independent local advice organisations across Great Britain. 

This factsheet explains what universal credit is, and how to challenge a universal credit decision. 

Takes you through the steps you need to take to check that you've been given the right level of sanction and have been sanctioned for the right amount of time.

If you’ve been warned that you might be sanctioned and you think the sanction would be unfair you should explain why and give your reasons and evidence if possible. Sets out some of the arguments you could use.

If you disagree with the decision about your Universal Credit claim, you can ask the Department for Work and Pensions (DWP) to change it. Explains how to ask and what to do if you miss the deadline.

Claimant Commitments should help claimants to understand what the DWP expect of them in order to receive their Universal Credit money. If a claimant ever has a sanction imposed on their claim, their Claimant Commitment should also help them to understand what it is that the DWP think has gone wrong.

Describes how childcare responsibilities may affect your universal credit claimant commitment.

Although this document is aimed at private and social sector landlords to help them understand what they can do to prepare their tenants for the move to direct payments, tenants and their advisers may find it useful.