Information provided applies to England & Wales

Top PicksA quality controlled selection of all the best legal information from a wide range of providers hand picked from the best websites by Advicenow

Water

Includes information about how you are charged for water and sewerage and how to sort out problems with bills. There is also advice on how to complain about water companies and seek compensation. You find the links under heading 'Water' if you scroll down on the page.

https://www.citizensadvice.org.uk/consumer/
Citizens Advice
Information Star

Water rates arrears and water trust funds

You cannot be disconnected for water rates debts. Information on how to deal with water rates arrears, your rights to water meters, help with high bills, complaints, and water trust funds.

https://www.nationaldebtline.org/fact-sheet-library/water-arrears-ew/?
National Debtline
Information Star

Water supply and standards

Information on water supply, pipes and service standards. This includes how to get a new connection, water companies’ responsibilities and rights towards water pipes and sewers, and the standards of service that you should expect from your company.

https://www.ofwat.gov.uk/households/supply-and-standards/
Ofwat
Information Star

Need more help?

There are lots of organisations who can offer information, advice and support to help you deal with your everyday legal problem. View our directory of helpful organisations.
Help Directory