Help to deal with benefit problems

Sorting out problems with your benefits can be incredibly stressful. Here we show you what to do if you've been given the wrong decision about PIP, DLA or if you've discovered you have a tax credit overpayment. We explain what counts as living with a partner for benefit purposes, and what to do if the DWP believe you are living with a partner when you aren't. We also explain what your options are if you have been invited for an interview under caution because you are suspected of benefit fraud.  We hope to secure funding to create more guides and interactive tools to give you more help.

We want to get a better understanding of how DWP are resolving appeals before the hearing. We are concerned by reports from our users about some of their experiences. If this has happened to you or your clients, please tell us about it in our survey.