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How to negotiate with your landlord
Learn how to successfully negotiate with your landlord or letting agent. Get practical tips so you are better equipped to deal with conversations about rent increases, repairs, and resolving disputes without going to court. This information applies to England and Wales.
Training news
Local authority support for migrants with NRPF online workshop
Free online workshop The workshop will take place on Tuesday 19th May 10am - 3.45pm. This training looks at the support available under Section 17 Children Act 1989 and Care Act 2014 for migrants with no recourse to public funds (NRPF). It is aimed at frontline organisations who are regularly...
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How to get repairs done in your privately rented home
If you're having difficulty getting your private landlord to fix a problem with your home, don't give up. Dealing with damp, mould, a broken boiler, or other repairs? Our guide helps you work out your rights and what to do next. This guide is for England only.
Information
Get a divorce without a lawyer
Understand what you need to do to get a divorce or end a civil partnership, and how to do it if you do not have a lawyer. Get to grips with the new 'no-fault' divorce law and how you can apply for a divorce online through the online court. Divorce is one of the most stressful, confusing and painful times people go through - this guide has everything you need to find your way through the maze. This guide is about the law in England and Wales only.
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Legal costs and who pays them
Understand legal costs in small claims and fast track cases. Learn who pays the winner's costs, how to claim your expenses, how to minimise costs, and the risk of paying the other side’s costs. The information in this guide applies to England and Wales.
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Health and safety at work - your rights and how to raise a concern
Worried about unsafe conditions at work? Learn your rights, what you can expect from your employer, what to do if you have been injured, and how to report concerns to the Health and Safety Executive (HSE). The information in this guide applies to England and Wales.
Information
Challenging a work capability assessment decision
If you have been found 'fit for work' when you aren’t, use our free letter tool and guide to ask for a mandatory reconsideration of your ESA or Universal Credit work capability assessment decision. The information in this guide applies to England, Wales and Scotland. It will also be useful for people in Northern Ireland where the rules are the same but the names of the relevant government departments and forms are different.
Information hub
Disability Living Allowance (DLA)
Here you will find all our resources to help you get the right amount of Disability Living Allowance (DLA) for your child if they have a health condition, impairment, or disability. We explain how entitlement to Disability Living Allowance works and what to do if you get a decision ou think is unfair. We have a tool to support you to ask for a DLA mandatory reconsideration effectively, and if that doesn't work, we have all the help you need to appeal and win. We also have a guide for professionals writing evidence for DLA applications or appeals, and step-by-step help to write a statement for
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