Impact of our benefits help
Training news
Online workshop on supporting people through suitability assessments in temporary accommodation
About the workshop The workshop will include a practical session on writing strong suitability letters when requesting a suitability review. If someone believes the temporary accommodation offered by the council is not suitable for their needs, they can request a suitability assessment. Providing...
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The DLA appeal process
Disagree with a DLA decision for your child? Our expert guide explains the process for challenging a DLA decision and what you need to do at each stages, from mandatory reconsideration to the tribunal hearing. Start now. This information applies in England, Wales, and Scotland. It will also be helpful for claimants in Northern Ireland.
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How to find an adviser to help with your child’s DLA claim
It is now much harder to find advice and help with your children’s benefits than it used to be. You should expect that you will have to do most of the work yourself (or with help from your friends – don’t worry, this site will show you what to do, and how to do it). But if you can get a bit of advice to make sure you know what rate you should be getting, it will be really helpful. This information applies to England, Wales, Scotland and Northern Ireland.
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How to sort out child arrangements
Separating from your partner and need to sort how you look after your children in the future? Find ways to agree child arrangements after separation that work well for everybody especially your children, without going to court. People often still call these arrangements child custody, shared custody, residence and child contact, even though that isn’t what the law calls them anymore. Our expert guide covers what you need to sort out, mediation, parenting plans, common problems and what to do if you cannot agree. This guide is about the law in England and Wales only.
Information hub
Eviction
It is very stressful and upsetting when your landlord tells you to leave your home. Whether you are given a section 21 ‘no-fault’ eviction notice, or evicted in another way, for example by a section 8 eviction notice, it can be hard to know what your rights are. Here we explain what to do if you are going to be evicted, or if you think you have been illegally evicted.
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Housing and homelessness
Help to get and stay in the housing you are entitled to, including challenging unfair decisions
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Our year in training
In 2025 we delivered 47 workshops for 1,376 people working, volunteering and organising in frontline organisations across the country. These individuals went on to support others in their workplaces and communities, meaning our indirect reach this year exceeded 138,000 people. Testimonials from...
