Whether it is PIP, ESA or Universal Credit, it is now much harder to find advice and help with your benefits than it used to be. You should expect that you will have to do most of the work yourself, or with help from your friends or carers (don’t worry, this website will show you what to do, and how to do it). But if you can get a bit of advice to help you work out what rate you should be getting, it will be really helpful. We explain where to start.

This guide is for you if you want to challenge the decision made by the council about your homelessness application. This guide will take you through the process step by step so that you can work out if you have the right to challenge what the council says about your homelessness problem, and how to do it. You can also find out where to go next for more help. The information in this guide to England only. The law may be different if you live in Scotland, Wales or Northern Ireland.

This guide is for you if you are being made homeless soon. There are lots of different reasons why you may be homeless soon. For example, it could be because you are being evicted by your private landlord or because you are being made homeless by a partner as you separate. Regardless of where you are living right now, if there is a risk of you becoming homeless in the next 8 weeks this guide will take you through all you need to know to avoid losing your home. It will help you work out what steps you need to take and where to go for help. This guide is for you live in England.

If you made a claim for DLA for a child and didn't get the award that you think they were entitled to, don't give up. This guide will help you challenge the decision by asking the DWP to look at their decision again - a 'mandatory reconsideration’. If they don’t change the decision straight away, we also have help that will show you how to successfully appeal the decision. This information applies in England and Wales, and will be helpful for claimants in Northern Ireland and Scotland as the rules are the same but the forms and relevant government departments are different.

A sanction is what the DWP calls it when they reduce or stop your benefit payment for a period of time if you don’t meet certain conditions. Understand how to challenge a sanction and how to get by. Always challenge an unfair sanction. 81% of appeals about benefit sanctions are won by the claimant. The information in this guide applies to England, Wales and Scotland. It will also be useful for people in Northern Ireland, although there are some differences to names and processes.

What you need to know about emergency and temporary accommodation This guide tells you what accommodation the council may offer you when you ask for help because you are homeless, or likely to be homeless soon. This could be council accommodation or somewhere else, like a hotel or B&B. It explains important differences between emergency and temporary accommodation and your temporary accommodation rights. If you get temporary accommodation from the council, it tells you what to expect about how long you might be there and what housing you may get when you leave temporary accommodation. The

If you have been contacted by children's services you may feel confused or scared. You may be worried about what could happen to your children. We have created this guide for Roma families but the information is also relevant for any other parents living in England who are contacted by children's services about their children. The information in this guide applies to England only.