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What is a contract?

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If your post has been damaged, lost or delayed by Royal Mail

Explain how to complain if your post have been damaged, lost or delayed by Royal mail. Includes links to how much you can claim for compensation, if you are not happy about the decision about your compensation and general information on postal services.

https://www.citizensadvice.org.uk/consumer/post/if-you-think-your-post-is-lost/
Citizens Advice
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Delivery rights

Includes links to guides on how to complain if you receive damaged goods in the post, how to complain if your parcel is late, or if your parcel was left somewhere or stolen. 

https://www.which.co.uk/consumer-rights/shopping/delivery-rights
Which?
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