Information provided applies to England & Wales

You searched for Delivery services

Your rights when dealing with delivery services, including goods deliveries and couriers.

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Post

Explains how the UK postal system works, what you can do to sort out problems with your mail, and how to make a complaint about a postal operator.

https://www.citizensadvice.org.uk/consumer/

Citizens Advice

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Delivery Rights

Includes links to guides on how to complain if you receive damaged goods in the post, how to complain if your parcel is late, or if your parcel was left somewhere or stolen.

https://www.which.co.uk/consumer-rights/l/delivery-rights

Which

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