We use cookies to make sure that you get the best experience on our website. By closing this message, you consent to having our cookies on this device as set out in our cookie policy, unless you have disabled them.
Close
Help us support more people to solve their problems
Thanks to donations we have begun work on a new website so that more people can find the help they need.
If everyone who uses our help this Autumn gave us £5 or set up a monthly donation, we could afford to make it really great. We know many of our users cannot - so if you can, please donate.
Hygiene and safety rules to protect anyone buying food and drink from a shop, restaurant, or any other food supplier.
Information provided applies to England & Wales
Top PicksA quality controlled selection of all the best legal information from a wide range of providers hand picked from the best websites by Advicenow
Information on your rights when dining in restaurants including what to do if you're told to leave a compulsory tip, what to do if you receive poor quality food, and how to complain if a restaurant fails to keep your booking.
This infomation will help you complain to a restaurant by explaining your rights, helping you to prepare e-mails, creating a case file for you, and guiding you through the complaints process.