Consumer affairs
Most of us have had a problem with something we've bought or a contract that we have signed up to. But there are laws to protect us from shoddy goods and dodgy deals. On this page you can find information on what your rights are when it comes to the buying and selling of goods and consumer contracts. You will also find information on how to complain when you are not happy with the goods supplied by a shop or other supplier.
Select one of the categories below to see our top picks - a quality-checked list of the best information on consumer affairs:
- Buying and selling of goods
- Auctions
- Electronic shopping
- Guarantees
- Hiring
- Mail order
- Markets
- Pricing
- Companies
- Consumer goods
- Clothing
- Faulty goods
- Food and drink
- Household products
- Vehicle purchase
- Consumer protection
- Advertising
- Consumer complaints and rights
- Consumer safety
- Packaging and labelling
- Trade descriptions
- Trading standards
- Weights and measures
- Consumer services
- Catering services
- Delivery services
- Electrical services
- Gardening services
- Hairdressing and beauty services
- Home improvements
- Plumbing and heating services
- Repair services
- Credit
- Consumer credit
- Credit cards
- Loans
- Licensing laws
- Utilities
- Electricity supply
- Gas supply
- Telephones
- Water supply