Consumer affairs

A town centre with shoppers

Most of us have had a problem with something we've bought or a contract that we have signed up to. But there are laws to protect us from shoddy goods and dodgy deals. On this page you can find information on what your rights are when it comes to the buying and selling of goods and consumer contracts. You will also find information on how to complain when you are not happy with the goods supplied by a shop or other supplier.

Select one of the categories below to see our top picks - a quality-checked list of the best information on consumer affairs:

  1. Buying and selling of goods
  2. Companies
  3. Consumer goods
  4. Consumer protection
  5. Consumer services
  6. Credit
  7. Electronic shopping
  8. Licensing laws
  9. Utilities

Need more help?

There are lots of organisations who can offer information, advice and support to help you deal with your everyday legal problem. View our directory of helpful organisations.
Help Directory