As courts and local authority services increase their use of digital technologies, our report looks at the significant challenges this has for Roma families, who often lack the skills or confidence to use digital platforms. July 2021

This briefing seeks to present the issues of digital exclusion faced by Roma in their interactions with children’s services and the English legal system during care proceedings. July 2021

Understand the basic rights and responsibilities of landlords and tenants, how to assess and develop a course of action, and where to get support when dealing with disrepair problems.

To support Advicenow’s work on PLE, we carried out a review of the literature on how effective PLE is. January 2021

This report presents findings from evaluation of the Multimedia Toolkit for Roma Parents project. The evaluation was conducted by Advicenow working with an independent evaluation advisor, Liz Mackie, who designed the evaluation methods and authored this report. July 2020

Our work showed that training volunteers to provide advice was effective both for the volunteers and those they advised. Both groups reported an increase in their legal capability. October 2015

Analysis of 2010 and 2012 UK Civil and Social Justice Panel Survey and related policy documents. January 2015

Many litigants in person (LiPs) faced difficulties in finding their way through the complexities of courts. Our report showed that they could be helped by developing information that was based on the needs of LiPs. June 2014

The Legal Capability for Everyday Life project showed that a PLE course could be effective in developing people’s legal capabilities. Such a course could be an accessible and low-cost way to provide PLE. January 2013