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We created this tool because we want to help you deal with the problems you might have with your housing. Do you have damp, pests or need something fixed? Our tool will support you to write to your landlord to ask for repairs. 

Last updated: March 2026. This tool is for England only.

Find out who is responsible for different types of repair

Our information on how to get repairs fixed in your privately rented home explains your rights. It gives you a step-by-step process to follow.

How to use this tool

Log in to use this letter tool. It asks you questions and uses your answers to create a letter about your housing issue. You can save your progress and come back to it if you need to. 

Please log in or create an account to submit this form

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