This information is for social prescribers, support workers, link workers and others supporting people who are homeless or at risk of homelessness. It provides information on what types of help people should receive, making a housing application to the council, how to get a fair Personal Housing Plan, how to secure emergency accommodation, challenge a decision by the council, and how to deal with local authority housing departments when making homelessness applications. It explains what to include in a letter of support for a vulnerability assessment which could make all the difference. Our

If you're a first-time renter, it may come as a surprise if your landlord wants you to have a guarantor. We explain what a guarantor is and does and what they are responsible for. This information is for you if you want to rent a home in England and want to find out more about guarantors. The information in this guide applies to England.

You may be struggling to get a guarantor. This could be for one of many different reasons - perhaps because you don't have a relative or friend who is willing or able to act as guarantor, or you are a care leaver, or you no longer have any kind of relationship with your parents, or you are from overseas and can’t provide a UK-based guarantor. Here we provide information about possible solutions. This information applies to England.

Landlords want to know that you will pay the rent on time and look after their property carefully. Here are some ideas on how to re-assure them you are just the person to do this. The information in this guide applies to England.

People often agree to act as a guarantor to enable a relative or a friend to rent a home. If you are thinking of doing this, that is very kind. If you agree to it, you will probably be helping someone who wouldn’t otherwise be able to become a private renter. And if nothing goes wrong, then it might be that you sign up as a guarantor, and never hear from the landlord again. The information in this guide applies to England.

There may be times when you need to negotiate with your landlord. Whether it’s negotiating a proposed rent increase or trying to get them to do some repairs, you will need the same skills. Check out our tips! This information applies to England and Wales.

If you've been sent a section 21 notice by your private landlord or their letting agent or your housing association, you are likely to feel very worried. Try not to panic. This guide will help you work out what options you have when you have received a section 21 notice and decide what to do next. It also explains the eviction process, so that if you want to challenge your landlord's claim for a possession order, you know what to do when. For England only.

If you are a private renter in England, you need to know about important changes to the law coming on 1st May. Find out how the law will end section 21 evictions, create new ‘rolling’ tenancies, and change section 8 evictions in England. This information is for England only.

If you're having difficulty getting your private landlord to fix a problem with your home, don't give up. Dealing with damp, mould, a broken boiler, or other repairs? Our guide helps you work out your rights and what to do next. This guide is for England only.