Information
Health and safety at work
The conditions we work in can have a big impact on our health. Your employer has a duty to keep you safe and protect you from things that could damage your health. At one extreme, lax health and safety procedures at work can kill or seriously injure people. At the other, things like uncomfortable seating and computer screens can cause aches and pains, which make life miserable. You could be at risk from psychological illness as well as physical injury. For example, being over-stretched or bullied at work can lead to stress and depression. To avoid these things, both you and your employer
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Limited capability for work and work related activity element of Universal Credit
Understand how the work capability assessment works and the difference between limited capability for work and work-related activity (LCWRA) and limited capability for work (LCW). Discover what you will need to show on the UC50 form and assessment so that you get the right amount of benefit if you have limited capability for work. Also explains the changes from April 2026. This information applies in England, Wales, and Scotland. It will also be helpful for claimants in Northern Ireland.
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Personal Independence Payment (PIP)
Whether or not you are entitled to PIP is based on what help you need with very specific things because of your illness or disability, and any treatment. The application process is tricky and lots of people who should get the benefit find they are turned down to start with or given a lower award. All unfair decisions should be challenged. 90% of people who use our help to ask for a mandatory reconsideration and/or appeal successfully get the decision changed. It is worth the effort! This information applies in England, Wales, and Scotland. It will also be helpful for claimants in Northern
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How to support a friend at a PIP appeal hearing
Equip yourself to help a friend or family member make their case effectively at their PIP tribunal hearing. This guide explains your role as a supporter at the tribunal, how to provide moral support, and whether you can speak for them at the hearing.
Information hub
Universal Credit (UC)
Universal Credit is the main benefit for working age people - whether you are in low-paid work, are looking for work, or unable to work because of a sickness or disability. There are lots of things that can go wrong with your Universal Credit payments - we have help for you if you have not been given the right decision about your fitness for work, if you have been given an unfair sanction, or if you have an overpayment you cannot afford to repay. All unfair decisions should be challenged. See below for our help and advice. This information applies in England, Wales, and Scotland. It will also
Affordable advice questionnaire completed
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How to start an employment tribunal claim
If you have decided to take your claim to tribunal, you need to start the claim before you are out of time. We explain what you need to do, think about, and say to do that well. This guide covers the law and process in England and Wales. The process is slightly different in both Scotland and Northern Ireland but this series of guides will still be useful.
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Value a claim for employment tribunal
You need to work out what amount of money you believe you are owed or are likely to win in compensation, and show the tribunal how you worked that out. The legal term for this is a ‘schedule of loss’. It is also referred to as the ‘claim outcome’ on the online form to begin a claim to the employment tribunal. For example, you may be claiming that you have been underpaid, so you would need to detail the amount of wages you have not received. Or you may be claiming unfair dismissal, and be asking for an award of compensation. This guide covers the law and process in England and Wales.
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After you start your employment tribunal claim
Now you have submitted your claim to the employment tribunal, we explain what happens next. Explains the employment tribunal process, what happens at a preliminary hearing, judicial mediation, what to do if your employer asks you for more information, and what to do if you are asked to pay a deposit. The information in this guide applies to England and Wales.
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Evidence and witness statements for the employment tribunal
Here we explain what evidence you need to get and what you need to do with it before your employment tribunal hearing. We also explain how to write a witness statement for an employment tribunal and what to do with it/them. This guide covers the law and process in England and Wales.
