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Information
What to do if you get a Universal Credit sanction
Got a Universal Credit sanction? Don’t panic. Our step-by-step guide empowers you to get the sanction overturned, and get help with money now. The information in this guide applies to England, Wales, Scotland, and Northern Ireland.
Information
Claimant commitments and how to avoid a Universal Credit sanction
If you break your claimant commitment, you will get a sanction. This guide explains how to get your claimant commitment right and how to avoid a DWP sanction. The information in this guide applies to England, Wales, Scotland and Northern Ireland.
Training and project highlights
Our training is a form of public legal education that equips people with the knowledge, confidence and practical skills they need to deal with everyday legal problems. We focus on issues that affect people’s lives the most, such as housing, welfare benefits and child protection in order to help people feel more able to act early and make informed decisions.
Information hub
Universal Credit (UC)
Universal Credit is the main benefit for working age people - whether you are in low-paid work, are looking for work, or unable to work because of a sickness or disability. There are lots of things that can go wrong with your Universal Credit payments - we have help for you if you have not been given the right decision about your fitness for work, if you have been given an unfair sanction, or if you have an overpayment you cannot afford to repay. All unfair decisions should be challenged. See below for our help and advice. This information applies in England, Wales, and Scotland. It will also
Information hub
Employment rights
Your rights at work There are laws that give everyone basic rights at work. All employers must follow the law. The information below explains what your basic rights are. Your employment contract can give you more rights than the law gives you, but it cannot give you less than your basic rights. We know that migrants and young people are particularly likely to be treated badly at work and not to know their rights - we have written this information to help you especially.
Solicitor
Katherine McGuire
Katherine is a Chartered Legal Executive at GoodLaw Solicitors, specialising in Family Law. Katherine passed her Resolution Specialist Accreditation in March 2025 and is a Resolution Specialist in Private Law Children and Domestic Abuse matters. Katherine has worked in the Family Department since...
Information
Private renting in England – important changes from 1st May
If you are a private renter in England, you need to know about important changes to the law coming on 1st May. Find out how the law will end section 21 evictions, create new ‘rolling’ tenancies, limit rent increases and protect you from discrimination. This information is for England only.
Training
Knowledge, confidence, and skills to deal with common legal issues faced by you or those you support
News
What you need to know about the Renters' Rights Act
What is happening? The Renters’ Rights Act became law in October 2025. Different parts of the Act will come into force at different times, starting on 1st May 2026. The reforms will strengthen the rights of the 4.7 million households living in England’s private rented sector ( MHCLG, 2024–25)...
